The best store &associates are super amazing if I could give them a million stars this would be the store it's well organized the employees are so nice helpful & importantly knowledgeable & I got to give it to Andy the manager hes like so amazing love him hes understanding & supportive of anyones nerds hires the best store is well maintained organized cleanliness all around best store I've been too I can t say enough but this should be marked #1 always offering service with smiles respect honesty & knowledge of the items in store product love this store I have been to quite a few gamestop's & this store overall beats them in every aspect will continue coming here to this store where they care they understand & patience that is huge when it comes to customers demands & they have that integrity so 100 AAAA++++ Continue the great work yall do... always a 100%satisfied customer thank you for all you...
Read more5 star review SOLEY, because of manager Edgar. Had an issue with a pre-ordered game, and not being able to pick it up because my home store never had it once released AND it closed with absolute no warning. My husband and I got the run around from customer service and decided to go into a store to try to get this fixed. Thanks to Edgar I was able to pick up the game FINALLY, after nearly a month of trying. Gamestop's policies are a bit wack and can make it a difficult experience for the customer (and employees when they are just trying their best). However, great employees is what makes people keep coming back. Thank you Edgar for making a stressful/annoying situation into a much better one. I'd also like to add that Edgar was incredibly knowledgeable about current games and gaming system. Valuable information for new gamers. Again,...
Read moreI've been shopping at this GameStop for probably around 15 years now. The manager, Andy, has been amazing the entire time he's worked here. He's always been nothing but incredibly helpful and enthusiastic. I've run into him at other locations he's been tasked with managing, too, and I've never had a bad experience at a store he's been in charge of. Employees at other locations like the GameStop in Granbury and up at Hulen Mall have also spoken highly of him.
I can't recommend this GameStop enough. As long as Andy is around, this GameStop is always going to be the first place I go to for my games and...
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