Cleveland Clinic — Local services in Cleveland

I attended the Executive Health Program in December, 2020. My attendance was predicated on my desire to have specific medical issues addressed, along with a general physical examination. While several appointments during the general physical were pleasant and helpful enough, I was not able to see the doctors that prompted my need for a visit, and one doctor in particular was abrupt, rude, and extremely unhelpful (Dr. Khan). The scheduling department "promised" that they would schedule the appointments I found important during my time when I would already be on campus (rheumatology and endocrinology). To my dismay, I was not scheduled for appointments with my doctors of interest as the scheduling department couldn't make it work - I do not live in Ohio and made this trip specifically to have my medical problems sorted out (spent 2 nights in a hotel, paid for airfare, food, etc.). This trip was planned more than a month in advance, yet the scheduling department only made inquiries for appointments a few short days before my arrival. I was later told (after leaving Ohio) that the reason they couldn't find me any time slots was because these departments are typically busy and appointments fill up quickly. However, the scheduling department (or any rational individual) should know that's what you get when you wait until the last minute to try and make something work... I got the impression that this program in particular needed to fill time slots and collect checks/insurance payments, regardless of whether the patients medical concerns were addressed. This hospital is supposedly known for excellence - I did not find that during my visit. My time and money spent here was a waste and I would not recommend to any serious and busy professional that needs their medical issues identified...

Dr. Alice Prescott Sullivan in the Functional Medicine Group is excellent, and I do not say that lightly because I far and away find in my experience the majority of doctors are pathetic. She diagnosed me right away with a rare disorder that 30+ doctors missed -- a disorder that I had asked both my oncologist and my immunologist to screen me for but they lacked the training and education to do so. I did not ask Dr. Sullivan to screen me for this disorder because I did not want to influence her diagnosis. Instead, I wanted to present my case to her and get her expert opinion, unaided by any theories I held that might "lead the witness" so-to-speak. And I am very glad that I approached it that way.

Also, I am very impressed that whatever treatment modality or thought leader I mention to Dr. Sullivan, she is well-versed in her knowledge of all of them. And she is the only FMD that I have found who takes insurance. I was referred to Dr. Sullivan by a patient who has a rare disorder who said that Dr. Sullivan helped him a lot.

My first appointment at Cleveland Clinic Functional Medicine was in person. I believe it was $1000.00 for the visit, which insurance covered. After that, I do Skype-like virtual visits for follow-ups. Those are not covered by insurance and cost $200. But it is cheaper and easier than me having to drive or fly to Ohio. I also work with RD Kerry Fairchild as a health coach. I can do weekly Skype-chats with her and they are...

For all the people that gave the Cleveland Clinic a bad review, I honestly don't know where you were at. I was at the Clinic located on Carnegie Avenue and received the best and most professional care I have ever received. I was there to have brain surgery and from the intake person, to the person who did my MRI, they were on time and Very nice to me. Dr. Machado was the surgeon and he was fabulous. As was his staff and surgical team. The only complaint I have is the hospital only has shared rooms and at times that can be most difficult. The nurses were there when I called to the best of their ability and always nice. I came from Las Vegas and am...