This is a watch my boyfriend got from the watch + jewelry store Karkazian Jewelers in Clovis. It is a small, family-owned business run by the most caring married couple, George and Susie Karkazian. Like so many other small businesses have had to do in the last year due to Covid-19, the former Fresno location was closed, making this Clovis store the only Karkazian Jewelers store still open for business. I have been to this location a few times, in recent months: to browse, have jewelry cleaned, and to have a clasp on my bracelet fixed. The employees Aaron's and Kevin's commitment to sanitary and safe social distancing practices while passionately engaging with their customers did not go unnoticed, and the wealth of knowledge they have about their craft is reflected in the quality of service I receive everytime I go . I give this place 5 stars and definitely will continue to promote these local professionals. ALSO, they are having a 70% off sale on select watches, clocks, and other jewelry items this holiday season, if you are in need of any last minute ideas for gifts you'll need under your tree! Tell them Loren...
   Read moreExperts in their field. Excellent, old-fashioned customer service! I've been going to them for years to fix watches and jewelry. I feel confident in their expertise and enjoy their professional and friendly service. Recently, I brought them a beloved ring for repair that had broken again. They remembered it immediately and although they had told me after the first time they repaired it that it was a precarious situation and might break again, they wanted to get it right. I didn't hold them accountable and was prepared to pay but they insisted on not charging me. A company that wasn't going to charge me when they could have and during COVID, I was floored and honestly surprised. This type of service is rare today. I will definitely go back for repairs to watches or jewelry and consider them for any jewelry purchases. Thank you...
   Read moreWhat a difference. About 5 years ago I went to Rogers on Blackstone and they ruined my expensive sportswatch while changing a battery, then refused to compensate or make or right. I had to get the crystal replaced on another $$$ sportswatch this year and decided to try Karkasian. And alas the crystal leaked and water got into the watch...thinking all jewelry stores are the same i went in prepared to fight, again. The salesman immediately apologized and took my watch over to the watch smith. He dropped what he was doing and diagnosed the issue immediately, apologized, then said he would take care of it. I am so happy with the service and highly recommend them based on that alone....
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