Okay, first of all – we’ve never done a rent-to-own in our lives, but Buddy’s had what we wanted, so we thought, “Why not give it a shot?” (Spoiler alert: BIG mistake.)
We paid the $100 to get started, feeling all official and ready to furnish like grown-ups. Then the girl working there says she needs references. Cool, no problem. I send them over. She keeps saying she “can’t reach them.” Okay… one of my references was my ex-stepdaughter, so I texted her to explain what a reference even is.
And THIS is where Buddy’s went full soap opera.
They text me – yes, TEXT – saying they didn’t feel “comfortable” sending the merchandise because I explained to someone what a reference was. EXCUSE ME?? I’m shady now because I’m helpful? Girl, be so serious.
Then the employee says she’ll refund the $100, which we’re still waiting on (and watching our bank account like it’s a Netflix series). No manager ever called. No one followed up. Just a lone employee texting like it’s high school drama.
We were belittled, judged, and basically told “no couch for you” for communicating clearly.
Moral of the story? Don’t walk – SPRINT away from Buddy’s Furniture. Rent-to-own? More like...
Read moreChanging this as we had a good experience buying, but now that we are on auto pay, we start getting harassing phone calls at 8am qhen auto pay runs at 9am? Dude, calm down, I've told you multiple times I have auto pay. No need to call and tell me I got a payment due and to give you my card info. This is after having a over a year of their old accounts manager, Robert, start the harassing phone calls 5 days before payment was due and auto pay was scheduled to try and beg me to pay early. I would not reccomend buying from here due to this unless you are paying cash and walking out. Maybe one day, Buddys could come up with a way to note the file saying customer has auto pay, no need to call. The store manager, Kori, tries but the people working there just seem to want to piss people off. Awesome group of people. Sales personal are very helpful, and friendly. Broke down pricing, and was happy to explain it to us several times. Walked away purchasing items we just went to look at with all of our questions answered. The delivery team was prompt and very courteous. Again, very helpful, and...
Read moreThey act all chipper while they screw you out of your money. They mark everything up way beyond what its worth. Then they jack the intrest rate up super high so if you only pay what is due then youll never get it paid off. Until you finally give up and they come ram sack your home and take it to go sell to someone else. Or if you do get smart and pay ahead youll still pay 3 times what the item is worth after its all said and done. Stay away from places like these they are scams and looking to take advantage of people that...
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