Took a friend to buy salt nicotine vape juice. The 3 of us were not I'D at the door. My girlfriend and I do not consume nicotine so we were looking at non tobacco products. When my friend went to checkout the two employees called us over and demanded we show identification for his purchase. Mind you, he is almost 40 and we are mid 30s with full blown Grey beards. I was appalled at the level of ignorance these two possessed and will not return to this location. If there is an age requirement or any suspicion that we were underage, they should have ID us at the door. Go to The tobacco shoppe across the street instead! Where common sense is a little...
Read moreWent in to buy 2 Monte Cristo Nicaraguan Series. Price on the shelf was $15.50 a stick (bogo). They charged me 18.95 plus tax. I told them the price on the shelf was $15.50, he went in the humidor and verified I was right and then said “Oh the price just changed today and we haven’t changed the price tags yet.” I said I thought they were supposed to sell them to me for the price they have advertised and he just didn’t respond. So I finally just said to refund me my money and he wouldn’t even go through the trouble of figuring out how to refund the money back to my card, just gave me the cash. First and last visit...
Read moreKnowledgeable. Polite. Wonderful selection in the humidor. I can wast a lot of money not knowing what I’m looking at. I don’t have that problem when I shop in brooklyn. The staff is helpful, teaching me what’s what. A lot of places would see me coming and upsell. The staff realizes that if I have a good experience, I’ll be back. In today’s marketplace, I’ve boycotted businesses where it’s clear that I’m the least important person in the store, to say it simply. Thanks for not tolerating...
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