AT&T Store — Local services in Columbia

Horrible experience, store manager yelled at my wife and every question we ask was confrontational. I was told I had undermined him by calling customer service to ask why after two separate attempts I wasn’t on the right plan, they told me it was due to incorrect porting of the numbers. I was setup on a different plan than agreed upon which reflects an outrageous bill not to mention taxes and restocking fees and I have missed hours of work and hours of my weekends trying to get this mess corrected. If you have to do business with Att in Columbia see Shelby if she’s not there drive to a...

Super nice employees and overall wonderful experience from this store. I've been to other stores but this one exceeds in all areas. I was with an employee named Shelby, and they helped me get onto a great plan and saved me money switching from my old carrier. She listened to my concerns about my old phone, paired me with a S24 Ultra, and got me set up with the case and screen protector. Best service hands down. Get this...

Justin worked tirelessly to get billing snafu fixed for me. It was truly a FUBAR situation and he smoothed it out to perfection. I am perfectly happy with his solution and the result. Couldn't ask for more dedication to customer service. Thank...