Electronics Repair Team — Local services in Columbia

Trish and Kyle were both so helpful! My laptop started breaking at the hinge and when I brought it in, they looked at it right away. I had the chance to also consult on operating speed and memory, and they took the time to assure me everything on my laptop was running well, and gave me tips on how to keep more memory freed up. The machine was fine other than the hardware issue, it needed new part, so they ordered it and gave me a box to support the screen and reduce stress on the joint until the work could be done.

Trish was accommodating in scheduling the repairs around my availability and getting them finished before a trip I needed to bring the laptop on— just in time!

Also really appreciated the ability to text with Trish on updates and repair coordination— much better and more efficient than having to navigate through phone trees and online support tickets.

Direct, easy, local business with a fast turnaround, and personality to boot. Will definitely be bringing all my electronics here in the future… repair before...

One of my hobbies is recording music at home, so I had bought a drum machine from someone, had no way to test it, took it home and it wouldn't get past the boot up screen, figured out the memory ran of a cr2032 battery, only problem was the battery is tack welded with 2 prongs and soldered to the board, so I ordered the battery and called a few places and as soon as they heard the word "drum machine" they either didn't wanna touch it or thought it was part of a real drum set, so I called e.r.t. and he told me "ok, bring it in, we'll take a look", brought it in and he wasn't phased at all and had it up and running in 15 mins, man I'm impressed, I got to watch him unsolder the old battery and solder the new one in, just by watching you can tell he knows what he's doing. From now on, I'm not gonna bother calling anyone else, gonna go straight to the source, nobody else is gonna fix my equipment, lifelong customer now, maybe I'll write a jingle for the store on that...

I brought my phone in on a Thursday to be fixed and they said they had to order the part and it should be in the next day. I was okay with that. The next day they said their supplier was experiencing delays and to expect it by Monday. I was okay with that too. Monday the part came in and my phone sat their untouched for three days and everyday I called (Monday and Tuesday) they said they were going to get to it but never did. On Wednesday I went up there later (around 4pm) and it still wasn't worked on! The man tried to tell me he would get it to me tomorrow but at that point my phone has sat there for a week and I was over it. Took it to the place in Walmart and they fixed it in 30 mins and for 30 dollars cheaper! I'm only giving 2 stars because Beau and Tricia were really nice but waiting a week for a phone that someone fixed in 30 mins? No thank you. I won't...