Nationwide Children's Hospital Neurology — Local services in Columbus

Called to get my daughter scheduled and received the rudest service. My daughter has been having episodes that are concerning to myself as well as her pediatrician. The referral was sent last week, but they claimed they did not receive it. I had my pediatrician fax it over again for me. When I asked about the referral when trying to schedule, the lady very rudely spit out “well it hasn’t been processed yet if it was just sent this morning”. I asked politely how long that process takes because like I’ve stated, I am very concerned about my daughter and she again rudely spit out “24-72 hours”. When I thanked her even though she was not kind at all, she just muttered “mmhmm”. Clearly she does not have children or never had to worry about her children because if she did, she may treat concerned parents a little nicer when trying to schedule an appointment for their kid. I chose to have the referral sent here because I have heard good things. I will be having her referral sent elsewhere if that’s the kind of service this...

Negative reception, I have called multiple times in order to fill my child's prescription until his next appointment, my child is epileptic. Over the course of the past three days I have left messages to the "nurse line" to no avail. Not even the courtesy to call back. I am beyond livid at these over sights. Trust me as I say this, I understand everyone is human, however professionals in this career path cannot afford to have zero attention to detail. If you value your child's health and well- being I urge you strongly to look elsewhere. After all their lives are more precious than anything, do not trust them to these ...

HORRIBLE experience with Nationwide Neurology. When my son was brought in the ER they ignored all my concerns and did not communicate with me at all. They did not even care to follow up. The residents are so condescending and have TERRIBLE patient relationship skills. Please teach your doctors to show compassion for patients and listen to their families. They didn't care what we were going through or take the time to...