Project LeanNation Polaris — Local services in Columbus

Customer service is severely lacking. I understand this is a new business, but the fact that it took days and several attempts to have my concern addressed was extremely frustrating. Not only that, but they did not even listen to my concern. They just kept telling me I can stop by to pick up my meals when I repeatedly told them I was out of town and could not. However, the biggest issue is that they provide absolutely no warning when you may be charged for meals. You will get a hundred emails about promotions and one saying select your meals, but never any notice that you will be actually charged. After waiting six months for them to open it would have been nice to have an actual notice. Instead I was blindsided with $150 charge and wasted time trying to get ahold of someone while on vacation. The experience has left a bitter taste and I am no longer interested in doing business with this company, but I am unfortunately stuck with a credit I have absolutely no...

Project LeanNation Polaris is absolutely incredible! Their peanut butter protein bites are next-level delicious—perfectly balanced between rich, creamy peanut butter flavor and just the right amount of sweetness.The staff is always friendly and knowledgeable, creating a welcoming experience every time. Highly recommend hitting them up if you’re looking for healthy, satisfying treats and other meals that fit...

As someone with severe reactions to gluten, I was struggling to find healthy, premade meals. Project Lean Nation has been a game changer! Everything has been so good and the fact that the meals are all gluten free is so helpful. The staff is friendly and has been helpful in setting up options. Additionally, the InBody scans help see progress beyond pounds lost. If you have a gluten intolerance,...