Sally Beauty — Local services in Columbus

I felt profiled at this store. I came in to return dye products that I didn’t want anymore. In the same bag from purchase and receipt with free coupon and free sample product inside. All items reflected in receipt I wanted to return. The sales woman asked for the receipt. I stated nothing in the bag was touched by me. She Curtly responded “these were bought from Lewis Center” I said yes, but I’m in this area so wanted to return. She then asked what number the account is under. I’ve given her the receipt so a simple scan would’ve done the trick. She then asked again if any items were open. I stated no. She then looked at every product and said we don’t carry certain items. I stated it’s fine I can return there if needed. I’m not sure if this is protocol but historically had never been asked so many questions for a simple return. It’s like she was trying to catch...

I’m really annoyed that I have to write this at all but I’m gonna be honest I’ll never come back to this Sally’s. The lady working the register is annoying and followed me around the store and literally repeatedly brought up a sale going on that I didn’t want to participate in it felt like I was being harrassed and then she just continued to take forever in checking me out by asking me if I wanted to buy other products and continued to try to educate me over stuff I not only already know but very obviously didn’t want to hear about. Someone who cant pick up on any social ques or when to drop a push for a sale PUSHES away business. I’m in sales. Know...

Everything you need for your hair, Nails even cosmetics all at tremendous savings. They would have gotten 5 stars but you cannot depend on the sales staff to accurately answer your problems before making a purchase. They are friendly but not as knowledgeable as you would think for being a beauty supply Center. I usually go online to see what products I want and look at the answered information by customers to narrow down my selection before I go into the store. Because I'm a frequent Shopper I know who to ask and who not to. But I wouldn't go anywhere else. Everything is displayed very well and stock is...