PC Pros Onsite — Local services in Commerce Charter Township

Due to personal difficulties I can't get into this as much as I would like, but the company is great and meets all ones expectations.

I have used them many times & still do both in home onsite as well as via a remote login sessions. I have also at times given them my computer if I was away to make sure all was well, clean up, etc etc

I Never have a complaint- they always find a way to fix an issue -no matter what the difficulty of the issue thrown at them. Pc pros even did something for my backup system to backup items the manufacturer said couldn’t be backed up.

Their customer service is also first rate from the moment they pick up the phone till the time the job is done. Their personalities are also quite friendly and the cost quite reasonable.

Do yourself a favor and use them for computer issues you may get, If u don't I assure you you are doing a disservice to yourself ----------------------------------------------------------------------------------------------] Added 1/20/2024

PC Pros recently built me a new computer and again I must say they did things for me there was no way for me to do myself. All files were moved to the new computer even though as per Microsoft their names were far to long and shouldn't of been titled as such in the first place. When transferring files with such long names normally they would of had their names jumbled to accommodate the proper length. Yet PC pros found an esoteric way of getting the job done and I am looking forward to using this computer for years. 2-26-24 Its now a few months of using my new computer and I must say its been a delight, Fast , reliable, good looking, expandable if ever needed. Having PC pros at my back will ensure its long term use encase I do something wrong as they will fix it back .This is a high end computer that runs whisper quiet and performs all asked of it

Also let me say PC Pros were introduced to me by a friend who used them for years for his extensive legal practice.

You truly can trust this company. 11/16/24 I have a cyberpower battery backup unit for power outages that for an unknown reason wouldnt connect to my computer any longer. Cyberpower technicians & I am talking both level 1 support and then level 2 their highest support person in charge had tried to fix the issue many a timedownloading various software but nothing took using mnany hrs and doing things over a course of a few days. However PCpros came over & fixed it. Again they never fail to handle wahtever is...

10/10 best service. I was going through a nightmare, took my PC to Microcenter, they couldn't find anything wrong with it. After coming back home and still experiencing crashes, took it back to microcenter, and after two weeks nothing. They couldn't "replicate" the issue. Took it to another local computer shop and after two weeks (they really did try) still no results. They suspected all parts, after replacing everything (except the case) still no way to fix. They were able to replicate and see my issue though but gave up after 2 weeks of trying. (they really did try though). Desperate and lost, and regretting not buying a prebuilt PC, my last hope was PC Pros Onsite. My cofounder was having his computer fixed her and he thought I should give it a try. After dropping the computer off, I wasn't too optimistic but the guys and establishment really seemed clean and very professional. After a few days, they fixed it. I brought it up, wasn't able to really test the computer out since I was traveling and quite frankly, I didn't had much hopes. Booted it up and ran some games, it's been 3 days now and no issues like before, my computer seems faster as well.

After upgrading the Bios and recommending a better Power supply, they did what 2 other businesses including Microcenter couldn't do. The best part, a 16yo working there did it. Truly shocking. Want to thank everyone there for doing a great job and if you're looking at this review, PLEASE do trust them. They're experts. Thanks to everyone at PC Pros Onsite! 2 months of zero gaming and I'm just glad to get a few hours in now while I'm working so much haha. Big...

I brought in about a 10-year-old PC that have been sitting in a closet in my basement for about the last four years. I spent a ton of money on this computer about 10 years ago and obviously everybody wanted the laptop. We all went to laptops or kids went to laptops, but I still wanted to have a really reliable desktop unit in my home because I find sometimes my laptop is not always reliable. But lo and behold, I took it to PC pros and they did a phenomenal job. They charged me $120 and that included all their work got it up and running again we had removed one of the PC video cards and when Ibut low and behold, I took it to PC pros and they did a phenomenal job. They charged me $120 and that included all their work got it up and running again. We had removed The damage video card and gave me a little device that would take it from the Standard connection back to HDMI. They only charged me about 20 bucks for the piece, but unfortunately when I got home, it didn’t work. I called them they understood fully. They asked me to bring the computer back and they replaced the video card for free actually handed me a bill for zero dollars and told me they were very sorry for the inconvenience. They have earned a lifetime customer That is the best experience in customer service from a company I have received. I can’t tell you how long. ...