Anytime Fitness of Butler Hill — Local services in Concord

I have been a member of Golds, Club Fitness, 24 Hour Fitness and have been to two other Anytime Fitness gyms (and once to an Xist as a friend)-Butler Hill Anytime Fitness has been my favorite so far. The gym is clean (manager is always going around and cleaning up the gym/bathrooms, putting weights/benches back), the staff is friendly - they always say hi with your name included, there is a great amount of free weights, cable/machine weights, classes/workout room, cardio and two showers, three bathrooms. If the staff sees/hears you struggling, they will offer to show you how to use something or show you tips to improve. Last week I forgot a shirt to workout in because I was running late to work. I asked to buy a ATF shirt and they only had small. The manager offered me his shirt that was clean in the back to use to work out in. Not only that, but also had ponytail holders in the office to use (which I replenished new my next visit). The only thing I would change is putting the squat rack right next to a mirror, other than that, it’s perfect! Before this I used to go to ATF in Olivette. I loved the manager, Pam, until she left and they replaced her with someone not so pleasant. Thankfully her transition out was the same time I moved, so I’m happy to have another manager/staff who is helpful...

Do NOT sign up. If you do, read TOS. Maybe sign up at a club that is already 15 miles from where you live so you can easily cancel. They make it difficult to cancel on purpose. Freezing payments extends your contract length. No managers were there at 1PM on a Wednesday to help me cancel. If you don't follow your own TOS why should I agree to pay it? The only way out is to get a new CC and report them to the BBB for making it difficult to cancel a SERVICE.

EDIT: The manager responded to THIS REVIEW before he responded to my EMAIL with a SOLUTION (still waiting). That really tells you all you need to know about the management here. Its the managers here in particular cater to the elderly that get free membership from silversneakers. If you pay for this "gym" with your OWN money, you should go to some place like Git Fit Gym that takes cash only. The "bad practice" he refers to is smoking an e-cigarette in a dedicated smoking area directly outside a bar next door. How many acetaminophen is...

This gym is the best you can find. It's small but very well equipped - treadmills and bikes, weight machines, free weights. The staff, though, makes all the difference. I have health problems which periodically keep me sedentary, and Jeff makes sure that my membership remains good. I know that the big companies would just say "...sorry, I can help who's next..."

Such attention to members shows up in the completely non-judgmental atmosphere. There are old people and overweight people who would feel out of place at a gym where the muscleheads rule the scenery. There are very fit members (including the staff, who "eat their own cooking") but nobody feels out of place. Training is available if you want it, or you can just do what you want to do and the trainers don't bug you if you don't need them.

All that, plus it is immaculately clean. That counts...