Excellent experience! We made an appointment to get some help selecting a shade for a special lamp that has been handed down in our family over the years. Our salesperson was very courteous, patient and knowledgeable, with several terrific suggestions that led to the perfect choice, along with an attractive new finial. The price was right, and as a result of the new shade, the room where we put the lamp has taken on a completely new, very special appearance. We could not be happier with the help we received and the shade that we purchased. (Considerable thought had gone into this shop's COVID precautions, and they ended up working very effectively. We had the shop to ourselves for...
Read moreI have a 40-year old lamp with an odd sized shade. The old silk shade had become really torn and ratty, and, after looking at this lamp for 40 years, I just couldn't bring myself to buy a ready-made shade in the wrong size. Ann at Concord Lamp & Shade offered me options, and we went with refurbishing the shade's original frame and recovering it in similar fabric. I HONESTLY CAN HARDLY TELL THE DIFFERENCE FROM THE ORIGINAL SHADE! Concord's operation is top notch: professional, detailed, and truly custom. I simply could not be happier. (And many thanks to Ann, who was...
Read moreIt was wonderful dealing with this company. My favorite Waterford lamp shade's inside lining became ripped. The proprietor, Ann Eckert, was a delight and answered my questions and gave me alternatives to replace or reline the shade. She quoted me the prices for both alternatives in a detailed email that explained the work that would be needed to be done.. I choose to reline the lamp shade.
The work was completed and shipped back to me when promised.
I could not be more pleased with the result. It looks like a brand new lamp.
Thank You Concord...
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