Smart Start Ignition Interlock — Local services in Converse

I had a calibration appointment Scheduled for this afternoon so I called this morning to confirm my appointment. I was told that since I left a negative review for them because of their rudeness the last time I was there that they would no longer service my smart start system. They also would not contact smart start to let them know so I had to call smart start who in turn called this establishment and took care of the cancellation. It is obvious that this place wanted me to get charged a fifty five dollar late fee for a missed appointment. Petulant behavior...completely unprofessional. ...

Very poor customer service.I will add to this review after the device is removed from our car. After the device was removed from our car, I went to the app and tried to download my payment history a blank PDF was uploaded. Smart Start is not trustworthy. To customer service : I have spent countless hours on hold waiting to speak to Representatives. And I stated what my issue was here in this post and it will remain unresolved. I have no intention of spending more of my...

When I called I was told it would be 2hrs for installation. When I arrived, they told me 2 to 5 hours which would be 2 PM since I dropped my car off at 9 AM. My car was not ready till 5 PM which caused me to miss a whole day of work because I was waiting on them to...