Cato Fashions — Local services in Cookeville

I just wanted to make people aware that if you order online at Cato's and pay with PayPal they won't refund you any money...they will only give you a gift card... BECAUSE you used PayPal. I've never heard of that before. You can walk in and have your receipt, tags still on the items and it's within the return window, but they won't refund back to your card, you will only get it back on a gift card. They claim it's probably in the 'small print that nobody reads' on their website. So now I have a $62 gift card for a place that I've discovered most of their clothes...

Can I just say that I love Cato! I wish they had a rewards program, but going into this store and being greeted, assisted and genuinely cared for by Amber I guess makes it better. She was such a significant help and even when needing smaller/bigger sizes was so eager to help. Thank you so much Amber. Also, this store is a wonderful...

There is always a very friendly group of workers helping you pick items out or locate what you're looking for. Just wish that the store was a lot larger. You got too many clothes cram packed into such a small building. Needs to be relocated into that much larger place. There's enough business there...