vineyard vines — Local services in Coral Gables

I had a very bad experience and don't plan to ever return. After purchasing several items I needed to exchange one of the shirts for a different size. When I returned, they had closed due to Covid (all the other stores in the mall were open) even though a sales person was inside. He said I would have to do the return online. I did the return online and asked that they just send a new shirt. I waited over 2 months and never got anything. I called again and after an hour on the phone they said they would give me a store credit. That was over a month ago and still nothing. I just went in the store and asked if they could follow up, but they said I had to call customer service. All three clerks are just standing there because there's no one in the store, but they couldn't be bothered to take care of a customer issue. What horrible...

Beautifully designed store. The experience you have as soon as you walk in truly represents the brand. The fabric of their shirts is incredibly soft and comfortable. Their other clothing items such as their pants are also excellent. The staff was very helpful in assisting me with finding what I needed. Prices are fair for the quality of the clothes. The store is located on the bottom floor of the shops at Merrick Park in...

Try to purchase 6 shirts and two packages of socks adding to more of $600. , after various attempt to pay, couldn't finish the purchase , contacted customer service and was told that because of the email address , they ban my IP , delivery address , Plus was not my first time buying nor the third . and to give me a horrible excuse , that it was because...