ALDI — Local services in Coral Springs

Today Friday March 22, my wife and I started our shopping experience with our kiddos at Aldi as we normally do. Unfortunately today's shopping adventure was not the best at our local Aldi. My oldest daughter who is diagnosed with autism was experiencing a tantrum and we as loving parents tried our best to calm her down. We were receiving looks of disgust and discomfort from other shoppers but we continued to comfort our daughter. We finally gathered all of our groceries and headed to the self checkout and my daughter let out a loud scream as she was still having a tantrum. As we were allowing our daughter to scan the items which doing so will calm her down, my wife was approached by an Aldi manager and In her own words she told my wife " to calm your child down as we are receiving complaints". My wife and I were embarrassed to have someone tell us how to handle our child. my wife told the manager our daughter is autistic and we are trying our best to help her and if anyone has any additional complaints to come directly to us. We gathered our groceries and left embarrassed. Parenting is hard enough and our daughter rarely has tantrums in public but today she was having a bad day. At no time during that experience there was no customer service provided nor an apology for the embarrassment we went through. I hope no one else has to go through...

This place is not my cup of tea. I have walked in and walked out a couple of times from this place because they only ever have one register open in the line is always down too long. This time I saw the line was short so I went to grab a basket. I did not know you needed money to get a basket since there is no sign telling you about putting a quarter in to get a basket so I had to carry whatever groceries I could pick up around the store. I noticed they don't really carry name brands and the prices are not much cheaper than other local Spanish markets in this area. They also don't have a very big selection. After I did wait in line behind about 8 to 10 people and cashed out the guy politely put my groceries in a basket which I thought was great so that way I don't have to carry them very cold groceries out to my vehicle. unannounced to me he said the grocery cart has to stay there and you must carry your groceries but I can offer you paper or plastic for a price which is absurd!! I grabbed my groceries in left and will probably never be back. Like I said earlier the other Spanish markets which are only down the street offer groceries of a bigger selection cheaper prices free bags and free carts to shop with. Apparently this place has high reviews maybe because of the lower prices than places like Publix or Winn-Dixie but it's...

Well this evening on October 17 at 7:48 pm my cashier was Fatima provided me with the worst checkout experience I’ve ever had. Her attitude is deplorable and not friendly at all.

I’m not sure if you should treat customers terribly when it’s closer to closing but her behavior was unacceptable.

I arrive to the checkout line and there was no one to check us out for about 2 to 3 minutes because she went out front of the store to do something (not sure what). A line of about six customers grew and a gentleman that was working with her radioed her to return to her cash register. She did not have a basket to transport items from the belt to my box that so I was forced to hold it with one arm. I would assume that if you see someone holding a box with one hand you would carefully at least place the items in the box however my items were thrown in my box at me as I held it with one arm. That is unacceptable behavior and treatment of customers. I am a frequent shopper at this location and it would be terrible if I have to switch locations because of her treatment of customers.

If you shop at this location watch out for Fatima because she might throw your...