My wife and I have worked closely with Simge on designs and furniture for our new home. She is wonderful to work with, very responsive and great desings. Where Lazzoni fell apart is with the installers and quality. Our couch design is great, we love it. Our bedroom set is nice. We bought an all glass ottoman (fibonacci) and I was laying on my stomach on the ground and when I pushed myself to get up, my elbow hit one of the class pieces and it broke. Pretty bad for an ottoman if my elbow broke the glass, anything can break it. We bought a 3 piece mirror for the wall. When they brought it they said they cannot install because of liability. We were told they everything gets installed during purchase. 4 months later when they installed my office, Simge came to look at my bedroom and saw my mirrors weren't installed, so she had me sign a waiver to have them installed. Bedroom was delayed for 3 months, we couldn't move in till this set came in. They comped us with store credit $1,000. Buffet for our China. The installer put holes in our buffet and tried to cover it up with black tape. He also left black dirt finger prints on my dinning chair, while they installed the buffet. Denied of course. Office bookcase, was installed, scratches everywhere, damaged shelving, holes in cabinetry, main shelve is at an angle. Installers never cleaned after install, dust everywhere. When the installers came out to inspect after I complained, they used my cleaning supplies to clean and stated when scratches were gone, but they were just wet. After it dried I showed them the scratches are still there. You can run your finger nail and feel it. Insulting my intelligence. Also, the shelves have screws that are visible, I asked if they can be all the same direction, they said too much work. The pieces that were painted black have a foggy look to it, not suppose to be like that. The manager requested pictures, even after their installers took pics, I sent them. Than they tried to say they will order pieve by piece to fix. I requested a new unit because almost every piece was damaged. Than they wanted to come out for another time to inspect, with a manager. I scheduled a time, they were running 30 minutes late so I had to cancel and said you recieved the pictures as requested. Wasting my time. I asked them to remove my unit and give a refund. Of course Simge got involved, and I agreed to a new unit. Lets see how that goes.
Very disappointed with the installers as they rush, seems like every second counts. Making mistakes over and over and never clean the furniture after install.
My glass ottoman is a safety concern for anyone.
For spending around $40,000 I am very disappointed...
Read moreAs someone with a penchant for exquisite home design and an eye for quality, I recently had the pleasure of working with Lazzoni company and their talented Project Manage /Architect, Simge Alak, to create a bespoke walking closet for my house. From start to finish, the experience was nothing short of exceptional, leaving me thoroughly impressed with both the craftsmanship of the final product and the unparalleled level of service provided by the team.
From the initial consultation with Simge Alak, it was evident that I was in capable hands. She took the time to understand my vision, lifestyle, and unique requirements, ensuring that every aspect of the design was tailored to suit my needs. Her keen attention to detail and creative flair were evident as she sketched out various concepts, offering valuable insights and suggestions along the way.
Once the design was finalized, the Lazzoni team wasted no time in bringing it to life. I was amazed by the quality of materials used and the precision with which every component was crafted. From the sleek cabinetry to the luxurious finishes, every element exuded elegance and sophistication, surpassing my expectations in every way.
Throughout the installation process, the professionalism and expertise of the Lazzoni team were apparent. They worked diligently to ensure that every detail was executed flawlessly, while also adhering to the agreed-upon timeline. Their commitment to excellence was truly commendable, and it was clear that customer satisfaction was their top priority.
Upon completion, I was absolutely thrilled with the final result. My new walking closet not only exceeded my wildest dreams in terms of aesthetics but also proved to be incredibly functional and practical. It seamlessly blended style with functionality, providing me with a luxurious space to organize and showcase my wardrobe.
In conclusion, my experience with Lazzoni company and designer Simge Alak was nothing short of extraordinary. From the impeccable craftsmanship to the personalized service, every aspect of the process was executed with the utmost care and professionalism. I cannot recommend them highly enough to anyone in search of quality custom furniture and design solutions. With Lazzoni and Simge Alak, you can trust that your vision will be brought to life in the most spectacular fashion.
I also have to thank, Eser Oray - Regional Manager of Lazzoni , for her outstanding service and support. It has been a pleasure working with you, and I look forward to the opportunity to collaborate again...
Read moreI recently had the pleasure of experiencing the outstanding quality and craftsmanship of Lazzoni company and their talented Project Manager /Architect, Simge Alak for my master closet. Renowned for their exquisite furniture pieces, Lazzoni company has once again exceeded expectations with their master closet offerings.
From the moment I laid eyes on the closet, I was struck by its elegant design and attention to detail. Every component, from the sleek handles to the smooth gliding drawers, exuded sophistication and durability. It was evident that only the finest materials had been used in its construction, promising longevity and enduring style.
One aspect that particularly impressed me was the versatility of the closet's interior layout. With customizable shelves, hanging rods, and storage compartments, it effortlessly accommodated my diverse wardrobe while maximizing space efficiency. Whether it was organizing shoes, hanging garments, or storing accessories, the closet provided ample room for everything, ensuring a clutter-free environment.
Moreover, the functionality of the closet was complemented by its aesthetic appeal. The clean lines and minimalist design added a touch of modern elegance to my bedroom, enhancing the overall ambiance of the space. It seamlessly integrated with the existing decor, elevating the visual appeal of the room while maintaining a sense of harmony and balance.
In addition to its impeccable design and functionality, the customer service provided by Eser Ray - Reginal manager and Simge was exemplary. From the initial consultation to the final installation, their team demonstrated professionalism, expertise, and a commitment to exceeding customer expectations. They listened attentively to my requirements and preferences, offering personalized solutions that perfectly aligned with my vision.
In conclusion, I wholeheartedly recommend Lazzoni to anyone seeking superior quality, functionality, and style. With its outstanding craftsmanship, versatile design, and impeccable service, it has truly transformed my living space into a haven of...
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