We Olive & Wine Bar — Restaurant in Costa Mesa

My recent interaction with We Olive's customer service, 40 minutes ago, left much to be desired, and I feel compelled to share my experience. While I had initially expected to engage with a knowledgeable and passionate representative after checking out their website, my encounter was far from satisfactory.

During my call to inquire about their services and discuss my unique olive oil from the Holy Land, I was met with an attitude that fell short of professionalism. The person on the other end of the line displayed a lack of genuine interest in my questions and a dismissive demeanor.

I was disheartened to learn that their bottling and labeling service was only available for their own products. This response struck me as counter intuitive for a business that purports to understand and appreciate olive oil enthusiasts' needs, including those who possess unique and significant olive oils from various origins.

Moreover, when I attempted to share the significance of my olive oil, which originates from ancient trees outside the city walls of Bethlehem and Jerusalem, it became evident that the representative lacked the curiosity and appreciation one would expect from an establishment specializing in olive oil.

To add to the frustration, the call ended abruptly when I was hung up on mid-sentence. This level of unprofessionalism left me perplexed and disappointed.

While I do believe that constructive feedback can lead to improvements, I would caution potential customers to manage their expectations when interacting with We Olive. The experience I encountered was far from the passionate and knowledgeable olive oil enthusiasts one might expect when seeking assistance with unique and significant olive oil products.

In conclusion, I hope that We Olive takes these concerns seriously and uses them as an opportunity for growth and improvement. The world of olive oil deserves the highest standards of expertise and customer service, and I trust that businesses in this field can strive to meet those...

The owner couple sweared and shouted even almost hit family with 3year old boy. They should be banned to keep their wine shop for other people’s safety.

The owner couple have serious anger management issue. I knew there was something definitely wrong with them and after I read few reviews saying similar situations, I can guaranty that there is a mental issue they have. They shouted and humiliated to their customers first with no manner and almost hit my husband who was trying to have a conversation. The couple threatened and crazily yelled at us(we were holding 3 year old boy-see how they have no understanding of basic manner), and said they will called the security which we thought it was the best way so we agreed. It was impossible to have a conversation with them, also wanted to be sure of our safety.

After waiting a while for “security”coming I asked them “when will the securities coming?” And the women lost herself and shouted and sweared like a maniac “leave fxxxxx xxxxx !!!!!!!!” It was almost comical. Haha

I am sure now they didn’t even call the security because obviously they are the one who started yelling and violence.

They did this to a family with 3year old kid, and we have never encountered this issue in our lives. I have never seen something like this. How are they still having their business?

We will make formal complain to the Mix and please give me messages if any of you witnessed the scene.- other occasions are also welcomed since I do believe that these people have to lose...

Unfortunately I have to leave an honest bad review of this place, despite how great it is. I don't normally bother to write bad reviews, or reviews in general, but this was something else. As an introvert I hate confrontation and usually stay quiet when unpleasant situations occur, but the shorter, full-build, brunette guy who works there is a total rude d*, pardon the language. I have visited this spot a couple of times and never had a bad experience until now.

I had scheduled a small meetup of about 10-15 people on a Sunday afternoon, which is not a busy time for this location at all. The guy got very upset and said we had to call in advance and that he couldn't serve everyone. No one was ordering yet, but he was acting extremely agitated for no reason. I was trying to figure out a plan of where to go next, but he literally came out to the patio area where we were hanging out and told us to "clear out". Wow, that was a first...I hope the actual owner realizes how much business he lost that day. I guess they only allow 4 people at a time, and prefer to cater to bougie clientele. Never coming back here again, and definitely putting the word out to the other Meetup organizers about how we...