ALDI — Local services in Cottage Grove

It was my first time at an Aldi's. I was super weary of the quality of their products...only because I believed rumors of the meat not being great and I heard the produce wasn't fresh but let me tell you! The strawberries I got yesterday were some of the best I've ever had. Juicy and flavourful. I had my husband try them since he's the one that heard the produce rumor and he sure changed his mind quickly. I bought chicken legs to grill and the price was to die for and the chicken was fresh. Super juicy too! My husband ended up eating 5 legs at dinner alone and he ate the leftovers for lunch the next day. Which says a lot because we are "that family" that just keeps leftovers for the sake of storing them in the fridge until they make their way to the garbage. I filled my cart and since I'm on a strict budget I was so worried I had gone over...I do every time at Walmart....BUT I actually came in at budget ($10 over compared to the $60+ I go over other places). I left feeling great! Like "Yes! I'm going home and showing the family all I bought today!!" I think I've switched for good now. Aldi's is amazing! At least the one in Cottage...

Was there yesterday and an employee was stocking the vegetable area against the wall. I needed some mushrooms that were being blocked by the pallet of new produce. I waited patiently for the employee to move away from the space I needed to get the mushrooms. As I was grabbing the mushrooms, the employee rudely said, " Hey, I'm trying to work here." I said, I'm trying to shop here too. What happened to customer service? No reply. It's a very sad day when customers are a bother and inconvenience to store employees. I would also like to add that the store manager also needs a class on customer service She was extremely rude to my wife 5 days earlier when there was a 1 day delay in pick up of ordered groceries that she was picking up. Your store employees need to take some customer...

Charged me for my ribeye and shrimp, said had to deactivate, got home and they weren't in the bag... Paid $20 for them, can't call the store, called aldi us, and they have a answering machine saying to email..

Finally got an email back:

January 14, 2020

Case # 1805045

Thank you for contacting us.

Please retain your receipt and present it to the store manager on your next visit to your local store. They will be happy to review and address your concern.

Thank you again for reaching out to us.

Kind regards,

ALDI Customer Service

Keep in mind I live 20 mins from this store and do not go near this location for work, or anything...

I went to reply to them to let them know I can not just go to the store, email got bounced back.. I am...