I would've given this place 5 stars because of how beautiful the vintage clothing and antiques were, but the older lady with the glasses and light make-up completely ruined our experience by eyeing us and following us very closely like we're thugs/theives. She didn't even have to say anything directly, her actions were loud enough.
My fiancé was extremely excited to purchase this beautiful brown dress for church, but was very uncomfortable and felt unwelcomed by the woman's death stare and left before she could even try it on.
I understand these items are very valuable and we may have been dressed a bit more casual than others, but we should not have been treated as if we needed extra surveillance than the other customers.
I also noticed she was kind and patient with the other customers (who were older) and her tone/demeanor completely dropped when it came to our group.
We will not be returning to this store as long as that...
Read moreThis shop is a dream and the shopowner is a real gem. My partner purchased a gorgeous Ocean Mist Topaz ring for me at Papillon and I adore it so much. A few months later, one of the stones fell off and I had lost some weight and needed it resized. The shopowner took the ring back to the artist and he took care of everything. We were expecting to have to make a trip to Cottonwood to get it back, but we were delighted to have it shipped back to us FREE OF CHARGE! This type of service is a thing of the past, which is very appropriate for all the vintage charm found within Papillon's walls. We want to give a big...
Read moreAs a lover of fashion and all things vintage I cannot recommend this store more! The number of vintage patterns and clothing, all eras menswear and womenswear, is incredible. There is something for everyone. Sherry, after learning of my fashion design background, went above and beyond to find me a copy of “the complete book of sewing” I absolutely loved it and will definitely be back to this location and the...
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