All Care Health Center — Local services in Council Bluffs

My experience with All Care Health and their dental department was perfect from beginning to end. I was afraid to go because of some bad reviews and because I have a fear of the dentist due to some bad experiences with past dentists but I had a bad tooth and was in a lot of pain. It happened to be a top wisdom tooth that was not impacted but the receptionist told me the dentist would only be able to give a referral to an oral surgeon since it was a wisdom tooth. I was desperate so despite the bad reviews and the fact that I was told the tooth would not get pulled I went in anyways because I needed that referral. Let me tell you I was so glad I went in! The receptionist was so nice and helpful. I did not have to wait long at all. Then the dental assistant came out and she was also very nice and kind. I was so nervous and she was so patient and helpful. Then I met the dentist Dr. Jeffrey Clark. He was one of the nicest people I have ever met and hands down the best dentist I have ever encountered. He was kind, gentle, and attentive. He showed great compassion to my dilemma with my tooth. Even better he agreed to pull the tooth. So after a week on antibiotics I went in and got the tooth pulled. I can’t even explain what a great experience this was considering I had a tooth pulled. I had numbing shots in my gum that I didn’t even feel and the process of getting the tooth out was pain free and that says a lot for this dentist considering the tooth was a top wisdom tooth that was crooked. I have never been to a dentist nor a doctors office where the people were so kind and compassionate! Also, as I waited in the waiting room to be seen both times I watched and listened to the other staff in the building and how they interacted with people coming in for appointments and they were all nice and respectful to everyone that entered the building for appointments. It’s unfortunate that some people had a bad experience when visiting but do not let that deter you. My experience was the best I have ever had in a medical setting. Also, I never ever leave reviews for anything but I felt more than compelled to leave a review for All Care Health and their amazing dentist and all of the staff that I encountered while I visited there on two different occasions. I am doing amazing since having my tooth pulled and am so grateful for how I was treated at All Care Health but especially how I was treated and taken care of by Dr. Jeffrey. Thank you to...

There has been numerous times there's multiple receptionists sitting at the front doing nothing or having friendly conversations unrelated to work and completely ignoring me and other patients waiting to be checked in or out. I've waited over 5 minutes at times for them to stop talking and help me. None of them look happy and are short with you as if you're bothering them. Also, someone called ME to cancel and reschedule an appt due to bad weather and they told me 10:40 and when I got there at 10:30 they said it was for 10. They messed up not me. The mental health practitioner "Maureen" refused to see me, even though my sessions are 1 hour and I could have at least see her for the other 30 that I would have otherwise been scheduled for, which was just to quickly go over how my new meds they prescribed were working. I have a very VERY hard time finding a babysitter and I have told them this. My husband had to take off work to watch our baby so that I could go to this much needed appointment and can't get time off to do this easy so now that time was wasted for nothing!!! I don't think I'll go back. I want to be treated like I matter and...

At first I could not get in with the doctor of my choice. Then I went to the doctor they referred me to. My first impression was everyone was very nice and very caring and listen to all my issues. But everything went downhill from there. The test results were not explained to me properly until I persisted a month later to find out what their findings were. Everything had changed since the day I was there. They didn't care anymore and they were just sending me on to the next protocol to once again let's rule this out. If doctors got paid for healing people instead of ruling things out maybe they would try a little harder. Now $200 later I'm on to find the next Doctor that wants to really dig into my problem for yet another $200 to rule out. It's all about the money.

Well not to mention I just got another bill today. Just Labs alone were $370. So let me get this straight $570 and the only person ahead is them. I'm still having issues, never solved one problem, and I'm out the money.

I just got another lab bill for $345. So let me get this straight, $700 for a...