Bass Pro Shops — Local services in Council Bluffs

I decided to write a new review of this place in light of today's experience. Today they had a sale on Remington shotguns, I was there early at approximately 7:50 a.m. because I wanted to be one of the first people in line and I do not mind waiting a couple of hours in the cold. Several people came up while I was waiting, due to the way they wrote the ad it confused many people into thinking they opened at 8 a.m., I looked at the ad and it was easy to understand the confusion. Once inside a line formed at the gun counter, I was first in line along with my father-in-law, we asked a gentleman named Skylar if they had the improved choke for the shotgun which he replied, yes they are behind you. I went to get them while my father-in-law waited in line and he allowed a couple of people to go past him to pay, I returned an approximately 90 seconds upon my return Skyler says to us, you must go to the back of the line. I replied my father-in-law was waiting here for me to return he did not step out of line, in about the most smart-assed snide voice I've ever heard he replied, well it looks like you stepped out of lying to me so I suggest you get to the back of the line. There was absolutely nothing professional about this gentleman. We got into line and we paid for the shotguns, then we go into the other line to fill out the FFL paperwork. They only had 3 people doing the paperwork and those same people responsible for carrying down the Firearms, they should have had someone running them because due to the hectic and unprofessional manner in which they set up this event it took approximately 30 to 45 minutes to do paperwork that should only take 6 minutes. There were extended periods of time where they were not even up there doing the paperwork which increased the wait time. They were grossly understaffed and honestly seemed horribly incompetent. No one that was working the gun counter seemed in the least bit friendly, I understand it was hectic, I understand management failed atrociously in preparation, but you should still put on a good face for your customers. I'm including some pictures of the gentleman who I think might be a manager that I had the bad experience with, as well as the empty counter where they should have been doing their job and processing the paperwork.

I originally lived in Omaha and I recently moved to Council Bluffs, I frequently purchase firearms, yes I'm one of those people and I spend a hell of a lot of money doing it. I can tell you that after today I will no longer purchase from that establishment or from Cabela's a company they recently acquired, which is sad because I've spent many thousands of dollars at Cabela's. from now on if I need a firearm I will go to a private FFL dealer and purchase from them or order online and have it shipped to a private FFL. When you are spending large sums of money you should be treated like a decent human being, I own my own business and I will never speak to a customer like that.

if anyone reads this, I would strongly urge you to consider another shop, actually I would urge you to support a small...

In 2017 we purchased a Tahoe 2150 Deck Boat, the boat has the features we were looking for. The sales staff was easy to work with and were able to create a deal we could work with. Now for the bad news, twice during the first 2 months we had the boat I took it back for constant beeps warning me that the oil level was getting low, (the engine is a Mercury Optimax 2 cycle). I told them it was not drawing oil from the oil tank in the boat and the first time they told me they could not find a problem. The second time their solution was to leave the small oil tank inside the engine slightly open to allow it to vent and draw the oil. The problem continued, so, for the remainder of the 2017 season rather than drive an hour each way to take it back to them I would top off the small oil tank in the engine each time we used it. When I took in in to prep it for summer in 2018 I mentioned the issue again and they said they would check again. When I picked it up they continued to say that they could not find a problem so venting the small oil tank in the engine was the only solution they could come up with, it did not solve the problem. So, all of last year I topped off the small tank in the engine each time we used the boat. This Spring I took the boat to a local boat mechanic that serviced our old boat who also happens to be a certified Mercury Mechanic. Low and behold he found the problem right away and fixed it. Though we have only had the boat out a couple of times this season, we have not had any beeping to warn us of low oil levels and it appears to be drawing oil out of the tank in the boat the way it was intended So, if you intend to buy a boat at Bass Pro Shops in Council Bluffs, IA, be prepared to take it somewhere else for service once the warranty...

Bass Pro Shops stands out as a haven for outdoor enthusiasts, offering an exceptional range of products across various categories. The archery section is a true gem for bow enthusiasts, featuring a diverse selection of bows, arrows, and accessories. Whether you're a seasoned archer or a beginner, the knowledgeable staff ensures you find the perfect equipment to suit your skill level and preferences.The rifles and traps section at Bass Pro Shops caters to firearm enthusiasts with an impressive assortment. The variety of rifles, shotguns, and accessories is complemented by a commitment to safety and responsible firearm ownership. The staff's expertise ensures customers receive valuable insights for their shooting needs.Anglers rejoice in the fishing poles and equipment department, where Bass Pro Shops shines with a comprehensive selection. From high-performance fishing rods to an extensive array of lures and tackle, the store meets the needs of anglers at every level. The quality of the products and the abundance of choices create an unparalleled shopping experience.For those seeking the thrill of open waters, Bass Pro Shops' collection of fishing boats and pontoons is nothing short of impressive. The range includes vessels suitable for various fishing styles, ensuring that both novice and experienced anglers can find the perfect watercraft for their adventures.In summary, Bass Pro Shops delivers excellence in archery, rifles, traps, fishing poles, equipment, and watercraft. The commitment to providing a diverse, high-quality selection, coupled with expert guidance from the staff, solidifies Bass Pro Shops as a premier destination for outdoor enthusiasts seeking top-notch gear for...