My experience began pleasant. The salesmen; Mike Hagstrom, helped me select a comfortable queen sized mattress that was delivered the very next day. This was wonderful however I purchased the bedding set to include mboxsprings and a bed frame. The box springs is where my story begins.... On Jully 11th the owner of the council bluffs bedding company store delivered my mattress and bedrails. The boxspring wouldn't fit up my stairs. Which wasn't a problem sonce the owner said "he has a split queen boxspring in stock and will be delivered tomorrow". With an additonal 107 dollars tacked onto the price. Now the next day comes and i do not receive a phone call and my box spring isnt here the box spring that was supposedly in stock. I call and am told the boxspring is being orderd and will be here no later than Friday. Friday the 15th rolls around and I get a call this time stating the boxspring is not here and will be here no later than the 22nd. The 22nd comes by and I still dont have a boxspring that was supposed to be here no later than the 22nd I call and now im told no later than Monday the 25th. It is monday the 25th and I have no box spring I have had no phone calls and they have my money. This is lousy management and practice of customer service while my new mattress rests on the floor of my house I've been patient and flexible to their crap services. Spend your time and...
Read moreOmaha bed is an excellent place to purchase your next mattresses or bedding products. Great deals on top of already low prices, friendly service and some of the premier local certipurus environmental and health safe products on the market. Best of all there just really comfortable. So by all means, purchase the ultimate piece of mind that you will spend a third of your life resting on at Omaha beds in council bluffs, you're body and community will thank...
Read moreThe staff was very chill and answered every one of our questions. I loved the idea that we could bring our mattress home that day, but ultimately we settled on the one that had to be delivered. It was worth it though--the guy who set it up was nice, and over the past three weeks we've been sleeping on it I feel unlike any recent...
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