I’ve never done business with Farmers Furniture before but I was referred by some family members. I have always done business with Badcock home furniture.I went in on July 3, 2023 Dana was super nice and helped me throughout my process I signed my contract and paid my deposit. She inquired when would I like my Furniture delivered I stated on July 15th due to the fact of me moving. Today is July 15th and I’ve just received a phone call from Jessica stating that the brackets for your bedroom set didn’t come. How can the bedroom set come but not the brackets ? I said so why wasn’t I alerted ahead of time and why didn’t you let me know prior that the estimated delivery date could be delayed before signing the contract and paying my deposit. She stated she didn’t know now she’s telling me I have to an additional wait three weeks before I can receive my furniture and she still can’t guarantee if it will be here by then. This is very unprofessional and such an inconvenience if I had been notified of this prior to signing a contract and paying a deposit I would have took my business elsewhere and went back to Badcock furniture store. So please if you need furniture in a timely manner take your business elsewhere I WILL NEVER CONSIDER doing business with this company ever again! So...
Read moreI just moved to the area with zero furniture and a lot on my plate, and Cindy (manager) and Charles (sales) went above and beyond to get me together! From my first phone call, they were welcoming and patient, and when I came in, the store was spotless and I was greeted with genuine warmth, exactly what I needed that day.
Even when I hit a snag with financing, Cindy waited patiently while I fixed my credit freeze, never rushing me even though it was close to closing. I was approved for 12 months no interest, which was a lifesaver. Charles walked me through the store like a friend, helping me pick pieces that actually felt like home.
If you need furniture, THIS is the place, ask for Cindy or Charles!!! 10/10...
Read moreI went to Farmers Furniture in Covington because I had my heart set on a new king-size bed. From the moment I walked in, I was warmly welcomed by Mr. Charles. He made me feel like I was in the right place from the start. I told him exactly what I wanted, and he found it for me with a quick delivery date! He even took the time to introduce my sister and me to his coworkers and the store manager—everyone was so pleasant and welcoming. I couldn’t be more excited about my purchase today. If you’re looking for furniture, head over to Farmers Furniture in Covington and ask for Charles—you won’t be...
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