Atwoods — Local services in Coweta

Today was a great shopping experience at Atwood's. I got everything I wanted and more. They had several racks of clearance clothing and I couldn't resist the $5 T-shirt with a trailer hitch graphic that said "Hitches be tripping". I also found a pair of cute Carhartt work shorts in my size for $10. They were closing so there were end of day things being done while I was making my purchase. The woman who rang me up was "a boss" I don't know if she was actually a boss at the store, but if not she should be. She was ringing me up and helping other people and answering questions for other employees like it was nothing. I noticed there were 4 employees- half grown men (teenagers- lol) standing at a nearby checkout lane. They either didn't know what they were supposed to be doing or maybe they didn't want to? It was pretty obvious who was managing the store though. I wish I'd have caught her name because I'd mention it. She was an older woman (not that old!! Older than the other employees I saw tonight though). I heard her telling them "I don't need all of you to just stand there while we're closing so go ahead and clock out for the day" as I was leaving and I thought that was an appropriate response. Overall I did enjoy this shopping trip to Atwood's. I'm thankful they had an adult working this time. I've had to put items back on past visits because there were only the younger employees there and none of them knew how to ring the item up because there wasn't a price tag or another time something had rang up incorrectly and they didn't know how to change it. It's nothing against our teenagers, I think it's great they are working here, they're just young and inexperienced and haven't been trained to do everything yet. They should always have an experienced employee there with the newer ones, it would be better for everyone. They had the free popcorn bags back out again! That was such a cool perk to shopping there before COVID-19 messed everything up. It was nice to see they...

My family and I frequent this location often and have never had issues. Went to this location in Coweta today for a large purchase of farm equipment and the cashier had messed up the transaction, when I asked for the store manager to explain the situation. I got the assistant store manager she acted disinterested in helping me with my concern on what had happened. Then proceeded to become rude and disrespectful to my crippled father. Demanding me to have him to try and make a trip into the store on one leg with no wheel chair or prosthetic leg because he wasn’t expecting to have to get out. Having customer service experience myself, I was throughly disappointed and very mad about how this even happened and got to the point of this much disrespect from a person who is supposed to be in a powerful position to not care or even try to please the customer!!! After which words were exchanged between us and she said she was going to call the law and that I wasn’t allowed in the store which I regularly frequent and make large purchases at often! I then went to the Broken Arrow location and explained everything to the store manager there. She agreed that the other manager was in the wrong and she herself would be calling corporate for a complaint as well, but was very helpful, precise and adamant, In resolving my issue but did not have the supplies I needed!! I will not be continuing my business with your company until assistant managers like the one at Coweta are replaced with people who actually care about the store and...

I usually like this store and the deals they offer, but during a recent visit I noticed something that really disappointed me. We stopped in to grab a few things and decided to check out the boots for our little girl that we’ve had our eye on for a while.

The sign showed 20% off, which was exciting—until I noticed that the “original” price had been marked up about 20% so that the discount brought it right back down to where it was before. That kind of pricing feels misleading and erodes trust. It’s the type of tactic you expect from big corporations, not a local store that depends on loyal customers.

When practices like this happen, it’s no surprise that more people are choosing to shop online instead. If prices were simply honest and transparent, customers like me would feel a lot better about continuing to...