Town & Country Homecenter — Local services in Crawfordsville

The store is amazing, but, they have a guy in his late 40's or early 50's, in the rental department who is not professional and nice at all. I went there to return a cement saw and the guy never said: good morning, how can I help you or any type of professional behavior that someone who does custumer service should have. Never did eye contact or gave a smile, which is a plus when you attend a custumer. I talk to a supervisor or manager over the phone and he's response was: that Monday's are the busiest day of the week and that might be a reason why the guy act the way he did. Excuse me!!, but I have done custumer service before, and regarless on how busy you are, that's not an excuse to behave with your custumers the way this guy did. Last time they will see me there. I'm sure the guy will be happy of that, but I will be more happy because I don't have to see his...

We were subjected to extreme exposure to adhesive fumes by the contractor you hired to replace carpet. Neither of them wore any kind of respirator. The fact that copd and the brain altering chemicals in the adhesive is so dangerous. They did not open any doors or windows to vent the room. Every room in the home was contaminated, 3 of us were deeply exposed to the point of headaches, numb lips and difficulty breathing by the time we were able to open a downstairs window and exit the house. Which we did as quickly as possible. If it affected us in the minutes we were inside. What does the person inhaling this experience within an hour of breathing it? Much less how can you then bring your family home that evening with...

Just discovered the UPS servicing center at Town & Country. It was so great to find, as USPS wanted to ship my package to TX for $38 (the lowest option)!!! UPS sent it for $22!!! And Rick (I believe that was his name...sorry buddy if I'm wrong) was so friendly and incredibly helpful. I'll definitely be going back here for any shipping needs. Thanks a lot! And they were such great people...I left my wallet...lol...which I soon discovered. I called and Leanna answered the call and immediately saw it still on the counter. So very thankful they are honest folks too! Thanks...