Arrowhead Credit Union — Local services in Crestline

UPDATE TO POST Contacted the CU phone number as requested on Monday, left a message for the VP of Branches... never received an answer back... after my experiences thus far, I'm sure their inital response below is canned by Marketing Dept to make it looked like they cared.

ORIGINAL POST: Used to be a great branch, personal service... now just another corporate machine with no customer service. I might as well bank with BofA or Wescom for this level of service... I was told that they "do not have the man power to handle the transactions"... also used to have a phone number to speak with the branch but that is no longer allowed, you have to go through their 800 phone number only. So disappointing that this CU has turned into a robot like...

I give them a Big Zero! They Closed My Account and from June 2019 they have been holding My Social Security Ck tillToday Nov 15th 2019.... Between the 9 Appointments Between them and Social Security I still haven't recieved a Ck. Since June....Where is My Money one Claims the Credit Union has It and The other says they Have it. I live on less then 138.00 a Month with A Small Calfresh Acct. For food. But I owe ppl. $$$ And how do I Pay them . I'm 63 and have Ahlzimers and Painful Fibromyalgia I can't get a Job like this and I had to give up My Driver's License and By Car. I...

This place is surrounded by a very upbeat team...such a great experience every time...Cindy will be missed dearly...Josh Weldon is so on target with his efficiency and his demeanor makes me look forward to working with him next time....The whole team is allways right on que with their profecentcy and customer relations....thanks guys....Rhett Crockett...