Express Mattress — Local services in Crossville

Such a refreshingly positive experience. We are in the process of relocating to the Crossville area and were referred by a friend who had experienced great service from Daniel. We were so pleased when we stopped in and chatted with him. He was polite, professional and shared a lot about the area and the products he offered. He was not at all pushy but was very informative which helped us make our decision. The most amazing part was when I called a couple weeks later to see if the new bed could be delivered the following day. He politely said the schedule was full for the next couple of days. I understood and mentioned we would be down there on Sunday. Daniel called me back later that afternoon and said he was able to make arrangements for late in the following day. I was ecstatic and so very appreciative of the way he went above and beyond to get the bed delivered for us with very short notice. Excellent customer care is rare and I cannot say enough about the positive customer focused manner in which Daniel runs his business. And, the bed is incredible!! Highly recommend Daniel and his Express Mattress business! Thank you for ll...

If you need a new mattress no need to go anywhere but Express Mattress in Crossville and meet the owner Daniel who will guide you through the purchase of your new mattress. There is no pressure when working with Daniel and he takes the time to explain everything you will need to know and he ensures that you will get the right mattress for your requirements. The delivery was on time and they even set up the mattress and the frame. We couldn't be more pleased and highly recommend Express Mattress. Larry and Linda

As a follow-up we had the mattress for about 6 months and there was an issue and Daniel went to bat for us and discussed the issue with the manufacturer and as a result we got a brand new mattress thanks to his efforts. How is that for 'after the purchase' customer service--no better place to buy a mattress than Express mattress and to work with Daniel he has our highest...

Daniel, the owner, made purchasing a mattress such a great experience! I am from out of state and was visiting a friend's family in Crossville and noticed that a mattress brand I was researching online was available as a display here. When I walked in, Daniel greeted me and asked if he could help. I told him I wanted to look at this specific brand so he showed me what models he had on display and stepped back, but was there to answer any questions. Daniel is not your typical pushy salesman. He was extremely nice and patient with us. You can tell he does alot of research and knows his stuff. Not only did I end up purchasing the mattress from him, but also go a pillow, sheets, and mattress cover. They are all high quality and I am really enjoying them! Daniel was very accommodating and made the process so easy! I would happily purchase...