American Eagle — Local services in Cumberland

The sales associates were all very attentive and pleasant. They greeted us as we entered and helped us find what we were looking for. They even helped us with ordering a pair of jeans that they didn't have in the store. On a previous visit, an associate helped me navigate the rewards program that I didn't know I had. I found that extremely impressive that she took the time to show me. The store is very clean and the sales associates all had masks on properly. It was a very good experience each time we...

My experience in the store was very pleasant! I am not usually one to write reviews of my experiences in stores, but I was so impressed I wanted to share. The sales associate, Brock was helpful and accommodating. He made the process of returning the clothes easier and was able to have the other items that could not be replaced in store shipped to my home. He was patient and informative without pushing too hard for a sell. I received ample assistance and support during my...

Very neat and organized for as busy as they were. Staff was more than helpful and on the ball communicating with one another. Manager was on top of it watching the floor and making sure everyone was being waited on. I worked retail a long time ago and this staff would do any district...