Metropolis Popcorn — Local services in Cuyahoga Falls

I am not one to leave very negative reviews so let me start with this. This is a cute shop with good product. The items I tasted were very good. This store has a tasting policy that allows for two tastings per person or four per group. Now as a business owner I understand this in order to stop people from coming in and just tasting away. My experience though bothered me and my hope is the owner of this business sees this. I had tasted a four items and ordered three of them. I asked to taste another with the intent of buying 1-3 more bags and was denied. I was told I had reached my max. So I walked out with a $25 order instead of what could have been a $50 order. Again I understand the need for policies like this, but when someone is buying multiple bags and possibly going to buy more your employees should go into sales mode and should have let me try whatever I wanted. This is a story of lost revenue. The cost of popcorn is low and what the four kernel smaller would have cost them would have been worth the premium price I was paying per bag. Will I go back? I don’t know yet. Good product but they missed the ball...

I just want to say Amazing everything. Been coming here for years. This year was my first ordering online. When my order arrived it was slightly incorrect. I reached out to ask how to get it corrected and was quickly responded with... Not only sincere apology, which is rare these days. I was also informed they were sending me the correct order asap. When this arrived. I recieved double my order with a handwritten note from the owner saying sorry for the inconvenience and I hope you enjoy. Plus an extra flavor.

Absolutely amazing experience and amazing popcorn! My favorite flavor is the DILL PICKLE. SO MUCH SO I HAVE EATEN 4 GALLONS ON MY OWN. Then went and got 2 more 2 gallon tins. However this batch lacked the salt and vinegar taste the last one had which just made the popcorn flavor pop! Salt, vinegar and Dill🤤🤤 But hey... it wasn't a deal breaker and I am 100% sure it will not take long for it to be gone.

Thank you for all you do and...

I was fortunate to have come across this wonderful shop as I google searched Gluten free popcorn for wedding favors for our daughter's wedding on 04/13/2019. I was able to talk to Brent VanFossen and he helped customize labels for the wedding. We chose the candied grape and the candied blue raspberry which were an amazing match to the color scheme. Also, the popcorn is DELICIOUS and it was a hit with the wedding guests. One thing however, order with plenty of time as the postal service delayed our order and I was quite nervous about the order getting here in time. It did but just in time/ so to avoid that hassle I suggest having it shipped one-two weeks before your event!! I definitely would order from the shop again especially if you have an event/special occasion that you want something unique and outside the box!! Thanks for awesome...