Issue with: Jeanette
Super rude. Wasn’t sure exactly what I wanted and she was laughing and chuckling at me when I asked for advice on placement and ideas. Very unpleased. Feel deeply disrespected by my experience. Made me feel dumb for wanting to add patches after i graduated. She asked me very rudely why I didn’t do this in hs and i responded because at the time me and my single mother were poor. Very unprofessional and won’t use service again.
She said are you sure you want all these patches, because it’s expensive.
When she told me the total She said are your parents paying? Implying i myself a 23 year old man can’t pay for my own stuff.
Then when I gave her the money part in cash she said oh you must’ve save your money. No i make 100k a year and can drop money when needed. The disrespect is disgusting
She...
Read moreBooked an appointment for 2:30, arrived at 2:15 and was greeted at the door with little wait time, sat down with the designer for about 2 hours designing as customising my jacket exactly the way I wanted it, the friendliest people that I have met, couldn’t be a better establishment, prices are amazing for what I wanted and able to pay 50% down and 50% upon completion, understandable wait times considering what an amazing place it is, would 100% recommend to anyone wanting to get a Custom Varsity Jacket done right, have an idea of what your are looking for before coming in and familiarise yourself with the components of the jacket you are looking for. Thank you to Tracy and her team, looking...
Read moreJeannette is such a sweet, kind and pretty lady. I have no clue about varsity jacket and my daughter plays waterpolo so here we are. Well, Jeannette was patient and so helpful guiding my daughter and her decision making with patches and where to put them. Her suggestions & advices were awesome. My daughter left super happy and even when we were 2 blocks out and she changes her mind about the ball and her number, we turned back around and Jeannette already has options for us to choose. Great pleasant experience because of the stellar...
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