Dallas Furniture Online — Local services in Dallas

My family & I brought a McKenzie sectional from Tom in April 2019. It’s been a long time coming. We were unable to save the money (one of those “if I keep this money I’ll spend it” type of issue). We explained this to Tom and he gave us options. He was friendly and helpful. He answered all our questions with a quick response. He was easily accessible and had positive attitude. After we paid it off the Mckenie fit perfect in my living room. I could see my family events in my head. This sectional is the perfect for football games, fight nights, and much more!! Tom made it possible for house to be more than living space but a place for us to sit back and relax. It’s comfortable and affordable. I wish I would of done it sooner but were never financially ready. It is rare to find places that will have the same customer service, affordable prices, and beautiful furniture. It broke my heart when one of the chairs felt loose but Tom took care of it. As where anywhere else we would of had to prove our case, show receipts, our policy is that, do this first. But at DallasFurniture.com we were treated with fairness and understanding. Thank you Tom for taking care of us. You will be our furniture store for many years too come.

Thanks...

Huge shout out to Tom who not only helped me every step of the way, but time after time went above and beyond customer service to ensure I was completely satisfied!

When dealing with an online furniture company, youll understandably have reservations about placing an order for items that you haven't seen in person. And even though the prices are ULTRA competitive, let's face it, they are by no means cheap. Tom understood this and stayed in communication with me whenever I had a question or concern either via text or email.

He updated me on new inventory with pictures and links. Answered follow up questions quickly. He even worked with me on delivery as I had issues reserving the freight elevator in my building.

The delivery guys were professional, careful, and courteous. They assembled the pieces and discarded the trash. The furniture itself is amazing quality. I HIGHLY recommend anyone in the DFW area strongly consider DFO as an option for furnishing your home.

You will be...

I called the store this past Thur around 1130am looking to purchase a dining set. After I saw the store hours, I hung up and decided to call back after 12. I was surprised to get a return phone call....less than a minute later. I explained what I wanted and Tom began his search. He emailed me some options and knew the style I was looking for. I quickly changed from a marble top square dining room set to a funky triangular one...totally outside of my comfort zone. I completed the transaction in person as he helped me understand the dimensions of the set for the space I had available. My table was just delivered this evening and I am AMAZED!! I don’t think anyone in the DFW area has it. Guess who’ll be watching YouTube videos on how to fold fancy napkins to put on display with wine glasses? Yes....I am!!! 5 stars is an understatement. The transaction, delivery and setup we’re effortless. His selection puts Wayfair, Hayneedle and Nebraska Furniture...