DEC on Dragon — Local services in Dallas

I recently had the unfortunate experience of hosting my engagement party at DEC on Dragon, and I cannot emphasize enough how utterly disappointed and frustrated I am with the deplorable services provided. This establishment is an absolute disaster, and I strongly advise everyone to steer clear of it unless you want your special event ruined and your hard-earned money wasted. Let's start with the most glaring issue: the air conditioning. To my shock and disbelief, on the day of the event, we discovered that the air conditioning system was BROKEN! Despite the scorching 100-degree weather outside, the employees neglected to inform us about this crucial detail beforehand. When we asked multiple times if they could turn up the AC, they deceitfully assured us they were taking care of it. Little did we know they were just stringing us along. As our guests arrived, the suffocating heat inside the venue became unbearable. Sweat was pouring down everyone's faces, and it felt like a sauna. The waitstaff and managers offered nothing more than empty promises, repeatedly telling us they were "checking the AC" while doing absolutely nothing to fix the situation. It was clear that they had no intention of resolving the problem or taking responsibility for their negligence. The entire purpose of selecting this venue was to have an indoor event and escape the unbearable Texas heat. The absence of functioning air conditioning turned our celebration into a sweat-drenched nightmare. We were forced to go outside periodically just to catch our breath and find some air.

To add insult to injury, when I reached out to the manager the next day to express my dissatisfaction and seek redress, I was met with complete apathy and indifference. They brazenly denied any responsibility for the broken air conditioning and brushed off my concerns. Clearly, customer satisfaction and accountability mean absolutely nothing to them. I paid a significant amount of money upfront for this venue, expecting a basic level of professionalism and service. Instead, what I got was a complete disregard for my comfort and a ruined event that will forever be marred by the stifling heat. It's truly astonishing that this venue has the audacity to charge such exorbitant fees when they can't even ensure a functioning air conditioning system. To all those considering booking an event at this venue I implore you to think twice. Save yourself the anguish, disappointment, and embarrassment of subjecting your guests to a sweltering, uncomfortable environment. There are plenty of other venues in Dallas that actually care about their customers and provide the services they promise. Spread the word, share this review, and let everyone know to avoid this disaster of a venue. Don't make the same mistake we did or at least don’t pay it...

We had our wedding at DEC last weekend and the venue was spectacular!! A large covered rooftop with a stunning view of downtown and overall, a unique beautiful space. A couple we know held their wedding there a few years back & we wanted to find something comparable without repeating their idea. The truth is, that other place does not exist. There is nothing like it in town. Over the years, I played in "Wedding Bands" and REFUSED to get married in an empty ballroom (no matter how upscale) with a bunch of round tables with the skirt & bow strapped over cafeteria chairs. DEC was the answer. Kalli Brooks was beyond amazing. From ease of booking and catering within the venue, she made everything SO seamless. Down to each & every tiny request the day of the event, she was calm, cool & happy to accommodate. The rest of the staff was very friendly and the food was terrific. Another unique thing is you can supply complimentary beer & wine while guests can order cocktails at the cash bar downstairs. We couldn't find that at any other event space. We couldn't be any happier we chose DEC and can't imagine holding the event anywhere else. If there was a 6th star in the rating, I would give it a 7. Outstanding and highly...

I had my wedding at DEC on Dragon on 11/6/21 and everything went off flawlessly. Brynn and her team were amazing to work with and I could not recommend this venue more!

If you are looking for a venue in the city with a swanky bar energy and amazing views, this is the one! I was also able to bring my vision to life with some simple decor that really transformed the rooftop area.

Brynn was my contact for the venue and for catering, and honestly she was a dream to work with. She is very responsive and eager to help. I did not expect her to respond to my million and one questions so quickly every time, but she really is on the ball and I knew whatever question I had, she'd be able to help! With her help, I had confidence going into the wedding day that everything was going to go well, and it really did.

I was working with a pretty tight budget and the value in this venue cannot be matched in Dallas, in my opinion! Go give it a tour and see the views for yourself, you won't be disappointed!

Thank you DEC & Bluefire team for making our big...