Hyatt House Dallas/Uptown — Hotel in Dallas

Room: Rented king suite with king bed and pullout sofa bed. The kitchen and family room with a desk was a nice surprise. Maintenance was lacking. Missing carpet transition strip looked bad, dirty smelly pet urine carpets, and stained ceiling. Walls and ceiling and trimwork need repainting or refinishing. Looks like they've been repainted many times. Entry door trim was busted. But the room was a good value for the space it offers so that was nice. The flatscreem TV in family room was new and large and worked great. The TV in the bedroom was a nice addition we didn't expect, but it needs replacing (has a blueish hue to the picture). The bathroom water pressure is a bit lacking from the shower head, but not the end of the world, just helpful feedback.

Breakfast: As a Discoverist Hyatt member, I like the hot breakfasts Hyatts offer. This was no different. Hot eggs, bacon, potatoes were good. Multiple cold juices, water, milk, cereal selection, oatmeal with lota of toppings to add which was so nice. Bread, bagels, english muffins and a toaster with multiple spreads to add to them. Waffle maker too. I appreciated the freshness and cleanliness of the counter and tables. The fresh fruit apples were needing to be more fresh. They are old and I recommend honeycrisp red apples instead of untasty sour green apples. I would also stay open til 10am all days of the week.

Pool/hot tub: I was glad they had a hot tub. Most don't. Water was warm (not hot), and jets worked but didn't produce a ton of pressure. Pool was open and not too warm, but at least it was opened. Other hotels weren't, which is why I wanted to stay here.

Hotel: I liked the little market at the front desk and the selections of quick meals, treats, etc. The toiletries supplies were way understocked, need to improve on that. The front desk staff were kind and helpful. They quickly helped add my selections to my room bill which I appreciated (didn't drag it out). The hotel condition overall feels tired and in need of a full renovation. The lighting is dim, walls are old, tile is outdated, carpets feels tired and worn. It's location is so convenient and wonderful close to AA arena, and minutes to downtown attractions. It would just be so nice to make it feel more modern and fresh again. For this reason I can see why jts a category 1 Hyatt hotel. But the price paid on the rewards points is so reasonably affordable, the newness and modernity of the hotel can easily be overlooked.

Parking and daily fee: I didn't like having to be charge $29/day to park. I felt that was a bit much and unnecessary, especially considering they have a parking garage attached to the back of the hotel. $10/day would have been ok, but $29 just seems from the guest's standpoint, that you're taking advantage. I did love how each parking level had a door into your floor so you walked right to your room and didnt take an elevator down to enter. Super convenient and well planned out design!

All in all, I gave the room 4 stars because it didn't blow me away, but wasn't terrible either. I would stay again so that's important to know as my takeaway from staying here. I have stayed at other Hyatt House properties and they were much newer and nicer, but double the price too on the points, the the price reflected the hotel which is...

The Hyatt House Dallas Uptown has all the bones of an excellent extended-stay property for business travelers, but it’s currently suffering from an identity crisis and some easily fixable issues that are holding it back from reaching its potential.||Let’s start with the elephant in the room: the windows. I’m not sure if they’re going for some sort of vintage sepia filter aesthetic, but the 20-year accumulation of Dallas dust, exhaust, and whatever else has been slowly coating these windows has created a perpetual golden hour effect that would make Instagram influencers weep with envy. Unfortunately, the rest of us just get a dim, hazy view that makes it feel like you’re looking at the city through a pair of old sunglasses that haven’t been cleaned since the Clinton administration. ||Initially, I thought maybe I just got unlucky with my particular room’s window situation, so I ventured out to investigate. I didn’t even make it to the door before discovering that the hallway windows overlooking the pool area were equally shrouded in their own special patina of neglect. Either the general manager has never ventured beyond their office, or they’ve developed some sort of supernatural ability to see through decades of grime. A professional window washing service would work absolute miracles here and probably increase the property value by making guests remember that yes, there is actually a world outside.||How dirty are they? I literally couldn’t tell if I saw two young professionals jogging down the street, or a crazy person chasing a Hyatt House guest. Obviously it’s the former, but I had to second guess myself.||The internet situation is equally baffling for a property that should be catering to business travelers. I’ve seen carrier pigeons move data faster than this WiFi connection. In an age where “working remotely” has become as common as complaining about airline food, having internet that makes you question whether you’ve somehow time-traveled back to 1999 is not exactly a selling point. Fix this, and suddenly you’ve got a property that actually serves its intended purpose.||Here’s the thing: with decent internet and clean windows, this place would naturally shift its clientele from weekend party-seekers and locals treating it as their personal daytime pool club and romantic getaway spot to the business travelers it was designed for. Right now, it’s attracting folks who don’t mind dim lighting, aren’t trying to join Zoom calls, and are more interested in poolside rendezvous than PowerPoint presentations. But business travelers need to actually see and connect to the outside world to do their jobs – and prefer not to conduct conference calls poolside while someone’s having their main character moment in a cabana.||The suites themselves are well-appointed and the kitchenettes are genuinely useful for extended stays. The location is prime for business travelers, and the staff is friendly and professional. This property is genuinely 90% of the way to being exactly what Dallas needs for corporate housing – it just needs someone to wash the windows and upgrade from whatever internet package they’re currently using from 2003.||Two simple fixes, and this place goes from “meh” to “book it immediately for your next business...

My husband and I stayed at this hotel for our usual conference that was happening around the corner at the Marriott. We tried booking the Marriott but they were booked up for the group rate so I booked the Hyatt. I've booked Hyatt hotel rooms in several other states but this was the first time, I hated my stay. The first room (#310) smelled like sewage. Like actual sewage. No kidding. We thought maybe it'll go away after we turn on the air or let the room air out. Since we checked in late after a longgggg trip from NJ to TX with a nearly 5 hour layover, we just wanted to rest and said we'll see if it's going to continue to smell. We left for our all day conference at 8am, came back late that evening and it still smelled. I was nauseous for 2 days due to the smell. There was also a breeze coming from the window. The noise coming from the cars driving by outside was horrible. The comforter on the bed was soiled with what looked like dried up throw up from a previous hotel guest. My stay was supposed be a short stay for the conference so I didn't want to complain and simply asked for another sheet. When I realized that I needed an extra day, I booked another day and asked for different room and explained that room #310 smelled really bad. The woman at the front desk offered no apology, no discount, no comp for the smelly room that I had to endure for 2 days. Nothing. They gave room #311 which smelled much better and the window seemed to be a lot better. There was 2 curtains on the window. One was a blackout (which didn't come down all the way) and the other wasn't, so for the whole time I was there I had to sleep with the cover over my head so that I can sleep because the light from outside made it hard to sleep.

The rooms did have some perks. They both had electric stoves, a full refrigerator, metal utensils, pots and pans, drinking glasses, a microwave, a dishwasher and a walk-in mirrored well lit closet. The light in room 311, flickered a little but otherwise a nice perk.

If you're vegan like me, no need to leave your room for continental breakfast unless you just want tea or coffee with no milk and fruit. The usual seem to be eggs, potatoes with sausage or bacon, cereal with either skim or 2% milk, bagels, some fruit (cantaloupe, honeydew and mandarin oranges), OJ, apple juice, water, oatmeal, oranges an apple, tea and coffee.

The pictures of the pool displayed a blue pool. The water in the pool was actually green and brown at the bottom with a bunch of leaves in it when I saw it. The pool does have several trees surrounding it which would explain why there was so many leaves in it.

There isn't a bar but they do sell a little something next to the front desk. The snacks and drinks next to the desk in the lobby was a bit expensive though. My husband and I walked to the 7-Eleven near by and bought the things that we needed there instead.

Overall, my stay wasn't good at all. I won't be staying there anymore. I spent 2 days trying not to throw up due to the smell and the final day was better because I had to pay to get into another room for the extra day I needed. I gave it 2 stars instead of one because the room had the perks I...