This visit to Nikki Smith has truly been life-altering in the best way possible as I visited on my birthday (33). Alex was not only knowledgeable in advising me & guiding me on selecting the anklet, her southern hospitality is such a beautiful fusion to experience alongside her professionalism. Alex went above & beyond as well by personally & genuinely congratulating me & wishing me well on my birthday. She assisted me in also redeeming my reward/loyalty points & I not only acquired an anklet, but a birthday necklace, a huggie (the white/green) & a tote. Alex even added 2 charms I previously acquired from the Lower Greenville location onto my anklet & I was intending on using those as keepsakes/momentos. You’re...
Read moreI absolutely love Nikki Smith! I always have a great experience and have gotten my jewelry from there for a few years now. I always have THE BEST experience when Camille is working. She is so knowledgeable about all the products, greets me and my friends the second we walk in the door, and has the best customer service skills. She is always smiling and willing to help. I’ve had perm done by her a couple times (both bracelets and anklets) and have never had any issues. She’s the best! Overall, love their jewelry and products and this lady...
Read moreI accidentally sent an order to my old address. It was returned by the postal service since no items were deliverable. According to tracking, it went back to where it was distributed. I have tried to get in touch with Nikki Designs through their email several times in the last two weeks and have not gotten any replies. Would love to pay for the package to get sent to the right address or get a refund but no response has really soured me on this business. Update: They made everything right! Got my package in today and I love...
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