Sequoia Training Club — Local services in Dallas

I had a very odd and unprofessional experience trying to join Sequoia. First, I had a scheduled session with Taylor. Over text, I had assumed the first consultation was free (because of my past experience), and he essentially said no one at Sequoia does that, cancelled our session before meeting, and sent me away to another gym. Confused, I attempted to contact other trainers through the Sequoia website, but never heard back. Finally, I contacted a Sequoia trainer, Raine, through her instagram instead. She responded fast, was happy to meet, and (surprise) her first session was free. After meeting, she said the owner had written me off as someone who was “shopping trainers.” I have no idea what that phrase means, especially because I was only able to meet one person at this facility after multiple attempts. Obviously Sequoia didn't work out for me, but as long as you're not accidentally "shopping trainers" it may go differently for you

UPDATE: After reading their response, sounds like someone just decided I wasn't willing to pay for first sessions? A miscommunication that could’ve been easily fixed, however Sequoia never clarified or communicated their requirements or trainer needs, just quickly ignored a (confused) paying customer, which is again, very odd. I guess the “aim to be clear and consistent about how they work” was extremely...

Transitioning our training sessions to Sequoia Training Club has been the highlight of this season. The gym has a great atmosphere and I love knowing everyone there is safe and supportive. I have been training with Taylor Roberts for years and this gym has given us the opportunity to expand on my goals and have the space to accomplish them. Taylor is fantastic, attentive, and pushes me to be the best version on myself. He is very attuned to the needs of his clients and knows when to push me to demand more from myself and when to celebrate my wins. The impact he has had in my life and on my health in the last few years has been monumental. I can’t recommend him enough and wish everyone to have the same experience with a personal trainer that not only benefits their physical well-being but holistically benefits...

I absolutely love going to Sequoia Training Club! My friends and I train with Taylor Roberts, the Facility Manager. He’s a great coach! He’s enthusiastic, encouraging, and very knowledgeable. I appreciate that he gets to know you so he can tailor the workouts to you. I have gotten a lot stronger and toned since I started taking his classes.

Sequoia is very well organized and full of great equipment. There’s a lot of diversity in the equipment you can use which helps the trainers tailor the workouts to their clients. The facility is clean and well maintained. Also, it’s fun to see all the trainers interact because they get along so well with each other. Everyone at the club is so nice and easy to get along with! I highly recommend going to Sequoia...