The Empire Room — Local services in Dallas

Tried booking the venue. Spoke with a women named Jackie. She scheduled a time for us to view the venue then she never showed up and someone else opened the door for us to view. I then asked Jackie for a quote she didn't respond, didnt email me back once. I was about to write a big check but will now be going a different direction because of the unprofessional conduct and complete lack of customer service provided. If a business is not even willing to answer the phone and email a quote I can't even begin to imagine how horrible they would be at...

I worked an event this past weekend at this venue. Very nice place. We threw a great event and had an amazing time. The problem is that the owner discriminates against black people. She said it herself that it was a great event and the place was left immaculate. No problems or disturbances of any sort. She just doesn’t care to rent to “those types of people”. Also, she had a personal police officer on site who kept entering the ladies private dressing room after being told at-least six times not to. He would just sit in there and watch us....

Recently attended a charity event here and parked my car with the valet service they used. My car along with 6 others were broken into right outside their property. Other than a quick phone call from their manager the Empire Room was unapologetic and took no responsibility for this. It’s in a shady area, so just beware when booking future events for your...