Southern States - Dallas — Local services in Dallas

I tried to use a coupon for 10% off which the cashier scanned from the southern states wensite on my iPhone. The cashier acted as if the coupon went through & when I looked at the receipt I did not see a coupon or discount. I asked her about it & she stated “it gave you $10 off.” I asked another cashier to check it for me because it should have taken 10% off my entire purchase. The other cashier did not see it either. So after about 10 minutes of trying to figure out why the coupon wasn’t applied she clicked on my phone screen to see the details under “view restrictions” & it had expired on 2/2/19. So, the cashier found a coupon she scanned which gave me around $8.50 off my purchase. The 10% coupon would have given $36 off my purchase. Since I was expecting to get 10% off my entire purchase it was quite disappointing considering the amount of money I was spending. I’m really confused as to why a coupon would be advertised on a website it if was expired. I have spent a lot of money at southern states having shopped there for several years. Ever since it was moved from the Hwy 321 location the staff has changed & they are no longer very knowledgeable about any animal related information when you have questions. The staff at the old location was very knowledgeable and helpful. Although I appreciate the friendly cashier that was able to assist me with looking into why the coupon was not honored, I am still not thrilled about the false advertising on...

Great store, helpful employees and reasonable prices. Had a great experience recently with this store. I was driving from Charlotte to pick up fertilizer products and fescue grass seed as they have the best products in the market. I was running behind due to traffic on a Friday and scheduled to arrive right at the store closing. I called and the store reps prior to closing to let them know I was running behind and they waited for me to arrive a few mins past store closing to allow me to purchase my products for the aeration.

That gesture was top notch customer service and I will continue to come to this store for all my...

The Manager at this store happens to be my father! He's always been a strong hard working man! He puts into his management position 100% and takes it VERY seriously! Sick or hurting, he still gets up and works everyday. He has been a wonderful role model for all of his children. Im proud to say, his positive example has shown me to have determination and drive not to give up and has made me who I am today! Great job on the new store Daddy, and the old one as well. Kudos to Randy and other employees that are hard...