I can’t say enough great things about this family-owned jewelry store! From the moment I walked in, I was greeted with such warmth and genuine friendliness — it truly feels like they care about every customer who comes through the door. The service was outstanding! They did an amazing job cleaning and inspecting my ring — it looks absolutely stunning now, like the day I first got it. You can tell they take real pride in their work and in making sure every detail is perfect. The atmosphere is so welcoming, and you immediately feel comfortable and valued. I highly recommend this place to anyone looking for quality jewelry, exceptional service, and a truly...
   Read moreI was in the market for a custom engagement and wedding ring and I made my way into Downtown Jewelers. I had been to 3 or 4 other stores but none of them gave me the service and attention that Downtown Jewelers did. Andrés went above and beyond for me over the course of a few days and we were able to come up with the perfect design for my fiancés rings. Their service was unmatched and we were able to agree on a very reasonable price. I will be using them for the rest of my...
   Read moreNeeded to have a watch repaired personally, was amazed at how fast and quickly they fix it and got it back to me. While I was there I picked up a small gift for my wife. Downtown Jewelers is an is an institution in the Dalton Georgia community. Always friendly and knowledgeable staff. Amazing product selection, and just an overall fun place to be. I’ve been a customer going on two decades now. No better...
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