Waldorf Astoria Spa Monarch Beach — Local services in Dana Point

I booked a spa day here for my sister's birthday gift, but I mistakenly booked the wrong spa in a different town. When I realized the error, I called to explain that we couldn't make it due to the distance. Unfortunately, they refused to accommodate my situation and charged me $1200 for services we never received, citing their strict policy. While I was willing to pay a cancellation fee, being charged for the full amount feels extremely unfair, especially since I cannot afford such a significant expense. I was trying to do something special for my sister and myself, and this experience has been very disappointing. I would not recommend this spa due to their inflexible and...

We had a couples massage for our anniversary We booked a deep tissue massage My masseuse started out strong for the first 5 minutes, but for the next 85 minutes i kept Having to kindly request that she apply more pressure, which she never did I requested 6 times and it was so frustrating, instead of relaxing i was More tense It was not inexpensive, so to have her basically just rub my body without actually applying pressure and ignoring my requests was very upsetting I would Not recommend booking a massage here The spa needs an...

Honestly, Sunday brunch at Waldorf Astoria's restaurant was a total dream! Walked in without reservation and snagged a table no problem, which was nice. The staff were super chill and accommodating, kudos for making us eggs Benedict off-menu, btw! The food was seriously next-level, salmon was cooked to perfection, ceviche was ridiculously fresh, and that strawberry dessert? To. Die. For. If you're looking for a fancy brunch spot without the...