Horrible. No service. At all.
I guess no surprise. I should have looked at the other reviews on Yelp. I am surprised they stay in business. Took my Omega there about 6 months ago - had a bracelet issue. Left it there, agreed on a follow-up 3 days later. Not having heard from them two weeks later, I decided to stop by. Nothing had been done. I took my watch and took it elsewhere.
Fast forward to late December. You'd think I should have learned my lesson. I thought I'd give them another chance. I have a replica Panerai that was having movement issues. Left it there late Dec. 4 weeks later, no follow up, no call, nothing. So I called... the lady simply said her husband was busy but would call me back in 30 minutes. That was yesterday morning... no calls, naturally.
As soon as they are open, I will get my watch and will...
   Read moreMy Grandfather clock, given to me by my father and mother at the time of their death, has been sitting in Danville clock and watch for a year. Ted has been âworkingâ on the clock (ie ordering parts, coming to my house where it was originally housed - for measurements etc) for a total of FOUR YEARS (4 years!!!). Excuse after excuse after excuse. I canât even look at the man. NEVER leave something of...
   Read moreI came here at 4:30 pm on a Wednesday. I waited 5 minutes at the cash register/watch case to be helped. The shop was empty other than me. I could see the owner browsing Facebook in the back room with his back to me. I cleared my throat politely and set my item on the counter. He turned around at the noise. He then turned back to Facebook and continued browsing. I waited and left 5...
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