McCaulou's Department Store — Local services in Danville

I have shopped at Mccaulou’s for clothes and makeup for many years. I recently purchased a pair of shoes and when I got home I noticed one of the shoes looked old and dirty. I realized she gave me the display shoe and it was in poor condition. When I went to ask if they could switch it out for a new shoe the manager was extremely rude and non apologetic. It wasn’t her fault I was given the shoe and I understand they have certain policies but she could have at least been nice about it and apologized for sticking me with an old dirty shoe. Now I’m pissed off and my shoes don’t match. She was really condescending and basically told me it’s my fault I bought the...

Attentive to questions about a refund issue, they politely helped me see it was done correctly. Love shipping there found a great deal on clothing item. Told a salesperson I was getting it for myself for my husband gift to me for Valentine's day. Lol. She said hey it wrapped for free. I did so. Great sales idea as I waited I found more items to buy. In each department the staff were attentive and helpful but not pushy. And got them wrapped for my husband's Valentine gift. ...

Great neighborhood department store for the whole family - clothing, makeup, shoes, accessories! They have all the basics including name brands, such as Tommy Bahama, Adidas, Free People, Volcom. Been coming here since the 70's, and now come here for my family based on the convenience!! Free gift wrapping for birthdays and holidays sure make...