Metro by T-Mobile — Local services in Daphne

The sales lady was rude to me. She had an attitude and when I asked about the iPhone's she told me that there was none in stock. But the very next person walked in the door asking for the same thing and I actually got an iPhone. When I asked her about it she said oh I found one in the back and she asked first when I was already in the store and already at asked. When I after she had another one if if I had everything in cash. I thought this was a very odd question I said excuse me she said our machines are down and I can't do anything for you you're going to have to go get the cash. She said it was such attitude and so rudely I will never go back there again. What kind of business only accept cash over $300 purchase. I'm sorry but most people carry around credit card. So i went to cricket bc i was so upset with them. Never use...

THIS PLACE NEVER ANSWERS THEIR PHONE! Called back to back, out of sheer frustration, about 20 times...no answer, no voicemail, no other means of contact. For $90 a month and $60 is accessories on their Samsung J3, I get to go back to SNAIL MAIL. All 3 of the devices that I purchased on their "3 lines for $90" plan say "Not connected to Mobile Service" ALL THE TIME service area (according to their map) is good, and I JUST purchased the plan. Won't connect to Wi-Fi, Won't send/receive text/calls. What is REALLY ticking me off, is THEY WON'T ANSWER THEIR D*&^# PHONE, AND THEIR IS NO OTHER WAY TO CONTACT THEM (other than online chat through MetroPCS main hub - good luck with THAT; 30 mins waiting on THEM to...

I want to write a review primarily to say thank you to James, the manager, who went above and beyond to help me set up a multi-line account when we moved. In two separate visits he helped me to select a plan and to ensure that I was correctly enrolled in auto-pay. His professionalism was superb and his patience great. I decided to switch to Metro because of his customer service. Highly recommend. I will encourage any friends who set up accounts to...