Nordstrom Rack — Local services in Davis

I was very excited when this store opened in Davis. I moved from Sacramento a few years ago and always loved going to Nordstrom Rack there. Honestly, this store is a bit "hit and miss", the selection is okay, but I expected more. Not very handicapped accessible. I'm handicapped and travel around in a power wheelchair. Not all the aisles are handicapped friendly, with extremely tight spaces, so not very convenient for me. Last time I was there, I was attempting to get to the shoe section for my size, and two employees were blocking the aisle, chit chatting and completely ignoring me trying to get through. I got really upset and tried to go around them, but there was no other way around. They finally moved and seemed to laugh the whole thing off. The employees aren't that customer friendly, seemingly trying to get you to sign up for their rewards program and then hurry you out of the store. I'm not that inclined to go back under these...

The store is great. I love the organization of everything (but mens could have a little more options). However, I give this store one review because the managers are horrible to the staff. The store just opened and already one of the managers that I have seen speaks to the workers like they are garbage. I can't recall her name but I believe it starts with an R. She speaks down to her employees and makes them sound dumb in front of the customer which is beyond unprofessional and frankly irritates me as a business owner that somebody would talk like that. She needs to be either fired or demoted because she has an...

I understand this store just opened, but the poor customer service here is unacceptable. When I set up an account, they misspelled my name, which caused both my email and account name to be wrong. I can’t fix it on my own, and instead of taking responsibility, the staff simply told me to call customer service without even giving me the number. That is not how you handle customers. I can excuse new employees not knowing everything, but the manager should absolutely know better and make sure staff are trained properly. Very disappointing experience, go spend your money at another location that will treat you...