2 days before Christmas, my wife and I purchased 5 bags for this location. The day before Christmas my wife and I was about to wrap the bags and saw we were missing one and the receipt. Called the store and spoke with the manager Genevieve. Told her the issue and asked if she could look our receipt up to see if we were charged for the bag we left. She told me she was too busy to help me and if I gave her the information, she would get back to me after Christmas. That option was unacceptable because it was a Christmas gift and we are paying customers. My wife and I arrived to the store 10 minutes later. Another manager was there. I told her the situation. It took her 5 minutes to look our receipt up and handle the issue. I wish I could remember that manager’s name. She was extremely helpful. But it was very disappointing to hear a manager tell me she was too busy to help me. A manager of the store my wife love. Genevieve needs to go back through some management/customer service training on how to take care of the customer and not make them feel...
Read moreI recently visited the Michael Kors store in Daytona Beach and I must say, I was thoroughly impressed. The store was clean, well-organized, and had a great selection of items. What really stood out to me were the amazing deals and discounts they were offering. I was able to find a gorgeous handbag at a fraction of the original price.
But what really made my shopping experience memorable was the outstanding customer service. The staff was friendly, knowledgeable, and went above and beyond to help me find exactly what I was looking for. They were patient and attentive, making sure I was satisfied with my purchase.
Overall, I had a fantastic experience at Michael Kors in Daytona Beach and will definitely be returning in the future. I highly recommend this store to anyone looking for high-quality fashion items and exceptional...
Read moreI love the store just dislike the staff, I walked in two staff members right there never said one word to me. Walked around for a while taking pictures sending to my daughter she was home with a new born and still not a word! As I was leaving someone said have a nice day it I looked back and it was a staff member with an attitude probably because she saw me taking pictures 📸! They always profile people in this store and I hate it if you look like you don't have any money they Don't even acknowledge you but like I tell everyone, don't judge a book by it's cover! I wish there was another MK outlet I...
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