Luxury Home Furniture — Local services in Dearborn Heights

We have been searching for the perfect couch for month's. Everywhere we went the couches were too low, uncomfortable, or had stock/ delivery issues. We stumbled upon this store online and we were expecting the same experience we've been having. That was not the case at all! From the second we walked in we were greeted by Moe who was the most kind and helpful associate. He was quick to answer any questions we had and made sure to explain everything about both the products and the buying experience. We happened to find the most perfect couch and quickly made a purchase. We were delighted to find out the couch was in stock and would be delivered within 5-7 days! Between the great selection and fast delivery we were sold but what really topped off our experience here and what will keep us coming back for more is the amazing customer service we received from Moe. We will certainly be back...

The first time I visited the store, I was being followed very closely. The furniture is very nice and just my style. I ended up placing a special order a few days following my visit. Long story short, they said it would take 2 to 4 weeks. They kept giving me the run around not answering my questions when I was arriving week 4. They ended up lying to me. They placed my order 2 weeks late on their end and covered it up. I found out the truth on my paper when they delivered the table. 2 stars because i like the furniture and prices but the customer service is awful!

Update: My dining table I purchased is cheaply made. The table is falling apart at any slight bump and the base is chipping away wood from leather chairs touching it. Mind you we rarely sit at this table in my home. If we sat here, it would have lasted 2 months. I've had it about a year now and I'm ready to throw it...

I put one star because they don't have zero star, let's talk about customer service first, horrible, very rude and disrespectful, now the furniture, I bought a living room set, less than a year ago, we barely sat on them, already they are ruined, I paid over $5000, for the set, u can see the inside of it is shifted and it's hitting the floor, looks really bad, I called the store on ford road the gentleman that answered was very unprofessional and very disrespectful, he said the lady that sold me the furniture is on vacation, I told him I bought the furniture from the store not her house. Didn't get nowhere with him. I will never ever purchase any furniture from them, me or anyone from my family members or friends, the way I see it...