I went there to have my diamond tennis bracelet repaired a safety chain that have previously been repaired . They charged me $20 to repair it worked for a week and it broke again they repaired it on the same spot where the gold had already existed The Old repair instead of them taking that's spot out and putting the links together they put it on top of the same broken spot as a repair ...and it broke again when I took it back in to be fixed they wanted for me to pay again... If you know it's going to break in the same spot that you put new gold on top of old gold or did they even put any gold on it did they just heat up the spot and put it together so it can break again because they wanted me buy a whole new safety chain literally they should not have repaired it in the first place if they could not and I knew it was...
Read moreThis is the best jewelry store. Gorgeous jewelry, excellent customer service and pricing. If you are in the market to buy a new piece, definitely stop in and take a look. It is amazing and you will be treated with the best customer service there is. I purchased a gold and diamond tennis bracelet, and I plan to buy all my fine jewelry from here from now on. Very...
Read moreAt first the people were really friendly and had excellent customer service skills. But then stones started falling out of my ring. When I took it back for repair, the manager raised his voice at me. When I was trying to explain that I would not intentionally ruin my own jewelry, he stopped talking to me and directed his conversation toward my...
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