EDIT: I feel it’s most important to add that this is a “boutique” consignment store. And that consignment DOES NOT EQUATE TO thrifting. The items here are priced at 30%-50% of their retail price, as per their contract they give you as a consignor. Boutiques are smaller and higher end typically. The prices are “high” because these items retail anywhere from $150-$5000. Hate to break it to y’all, but you’re not gonna get a Prada bag for $5! So don’t be shocked when a $3000 handbag is $900 or more resell price!
Always impressed with my experience here! The staff is incredible and very knowledgeable. Their employees have countless years of experience in retail and luxury goods between them, as well as the education to back it up. Two employees have experience as seamstresses with one having a fashion design degree as well! They’re so helpful in being able to explain how to alter clothing or how a simple issue can be easily fixed for an item you LOVE and don’t want to leave behind. That being said, they’re great at helping you find specific items you might be interested in, and they care enough about the customer get to know them and help them shop for great items.
They recently came under new ownership and management, so there are some obvious large changes taking place and it seems that they are doing a full rebranding which is great and exciting to see. The store layout is so easy to shop in.
I also consign here, and have never had any issues locating items or selling items either. Since I don’t have the free time to sell my clothing on my own, consignment is a GREAT option for me. I have sold on my own in the past, and their prices are on par with resale. Wear, age, and style must be taken into consideration when pricing an item to sell ANYWHERE! It’s very evident some customers and consignors do not understand that consignment means you are basically paying someone to help you sell your items, and a lot of people prefer this due to their busy schedule, and it’s a great community area to buy and sell secondhand instead of buying new and contributing to the fashion industry (which is one of the worlds biggest pollutants).
Personally I am very experienced with merchandising and retail, and fully understanding of the differences between consigning and selling on your own, as well as the huge difference between consignment and thrift stores. I have a strong background in fashion merchandising, and two fashion degrees. This company works very hard to be fair to consumers and consignors alike. I’m grateful to have a great resale shop a few streets over from me, because fashion sustainably is incredibly important!
Overall this business (including their other locations) is incredible. I typically have qualms with boutiques and retail locations due to my own career and knowledge of the industry, but everything here is pretty textbook and works the way it’s meant to. I truly encourage you all to do your research on the different types of stores and how consignment works before consigning your items. Hopefully that will keep some of you from being so upset when consignment works the way it’s supposed to. When you consign with them you’re given a contract that is very straightforward and easy to understand. It covers any and all questions and concerns you might have, and the staff has always been super helpful when I’ve had any questions about their policies.
If you want the maximum money, sell it yourself. If you want to contribute to your community, small businesses (this one is WOMAN OWNED by the way!), and actively participate in fashion sustainability and sustainable shopping, then PLEASE CONSIGN. This is a trustworthy company with almost 40 years of business. I...
Read moreIf you’re selling, beware of what they touch! The woman who ”reviewed” my items for consignment used some kind of wipe to scrape some leather off of the toe of the Dr. Martens boots I brought in. She tried to convince me this was somehow my fault, saying it might have been due to the previous owner. But I bought these new from Dr. Martens directly and only wore them only 2 or 3 times. I called the store afterwards asking for this woman’s name so I could name her in this review, but they declined to give it to me. I can tell you she was middle aged with brown hair. I would suggest not letting her touch your items. After leaving the store and calling to speak with a manager, they offered to consign the boots which I declined because 1. They would still take a portion of the profits and 2. Their value is now significantly reduced. They offered some store credit which I do not plan to use. I’ve been a big supporter of this store, consigning, buying, and suggesting it to friends, but I’m not sure I’ll be returning unless they seriously revaluate their policies. If they did not want the boots because they were flawed/dirty, they should have handed them back to me as is instead of scraping bits off and then declining to sell them because they...
Read moreI agree with another reviewer. I went into the store to shop and ask questions regarding work opportunities. There was a younger caucasian female who was pleasant but the older female with the gray hair cut into a long Bob cut stared with cold eyes, yet she didn't open her mouth to answer my question. After I repeated the question again the younger female answered but I was so caught off guard by the other ladies obvious rude demeanor that I didn't hear her reply. Even when I was exiting the store I remained pleasant and told them the store looked great and had some nice pieces, yet still no reply. I don't do rude employees and I'd be very careful of leaving my store under the supervision of someone who obviously lacks business and leadership etiquette. I was going to purchase some fringe boots that were $400 but why should I patronize a store with such rude and unwelcoming associates. You may want to check that because not only am I a stylist for a well known celebrity (we won't be doing business there) but I may just pop in again, film and record the obviously rude woman whose face was so tight, I could see every wrinkle around her mouth. Get it together...
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