Warby Parker Deerfield Square — Local services in Deerfield

Full disclosure, I don’t like reviews because I don’t think they’re real, I don’t work for Warby Parker and I’m not a bot. That said, I had such an amazing experience at the Warby Parker store I wanted to share.

First, I had no idea Warby had stores, I thought it was just on-line. I did not want to buy glasses on-line, as I assumed they would be the wrong size, or look and feel really cheap. I was looking for a pair of glasses to wear while working on the computer. I didn’t want to spend a lot of money. I also wanted a pair of frames as close to identical as possible to the ones I currently have. I checked out 3 eye glass stores, and all 3 wasted a lot of my time, and all 3 tried to push me into frames I didn’t want. Even worse, all the frames were between $300-$600. I had no intention of paying that much.

Second, as I was driving home I saw the brand new Warby Parker store in Deerfield Square. Like I said, I had no idea they existed. So I went home, went on-line, looked at the selection of glasses, and saw two that I like. I went to the store, and on a side note, I was blown away with how clean and spacious the store was, and how friendly and knowledgeable the staff was. I told Nick (my eye expert) the glasses I wanted. He showed them to me, and I’m so happy I didn’t order either pair on-line, as they were both too small and looked terrible on me. I told him I wanted a pair as close to identical to mine as possible. Nick said he had the perfect pair. He took my glasses and measured the length and width. He then pulled the pair he was thinking of and measured them. The size was next to identical. I liked the color and when I asked how much they were, I was floored to learn the glasses and frames all together were $95. I placed the order, and was in and out of the store in under 10 minutes. It was incredible.

Lastly, the best part, my glasses arrived yesterday and they are wonderful. They don’t look cheap, the quality is great, and the fit was perfect. I couldn’t be more thrilled with my experience in the store and with the glasses themselves. If you’re looking for glasses, I highly recommend you visit a...

I have nothing but positive things to say about this Warby Parker location. I had a difficult experience at another location years ago, which made me hesitant to try again. However, desperation took hold as my current glasses were seeing the end in sight, and a location opened up very near me, so I took a chance.

The team at this new Deerfield location completely changed my perception. From the moment I walked in, everyone was welcoming, patient, and truly committed to helping me.

Jenny, in particular, went above and beyond. She not only helped me in every way possible but also put in extra time, effort, and ingenuity to ensure I found exactly what I needed. Her dedication and problem-solving made all the difference, and I left feeling genuinely taken care of.

The eye doctor was also fantastic—helpful, approachable, and thorough. Dr. Merchant made sure my eye exam went smoothly and took the time to walk me through my options for contacts. I left with contacts that I didn’t even know could actually be comfortable! My last experience had me in discomfort with every blink, and I thought that was just how it had to be. Thanks to her expertise, I now have a solution that actually works for me.

I’m so grateful for this experience and highly recommend this location - especially Jenny and the Dr. Merchant - to anyone looking for...

As an adult my vision has changed a little bit and now I need reading glasses to keep from straining my eyes more, whether, on the computer, on a phone or reading super small font, I was so happy that I found Warby Parker!

I love that you have the option to order and try-on some items virtually online but there’s just something about stepping into and going to a store to try-on and see all the options they have. Not to mention, get any questions you may have answered directly.

The wonderful people that worked at this location were so caring, honest, friendly, helpful, patient, and explained how lens width/type/frame would work best for you. Those are truly wonderful qualities you’d want to look for with any company!

I was lucky enough to have the lady that was helping me breakdown the prices of a competitor that she used to work for and that information was the deciding factor.

I also absolutely love how Warby Parker incorporates other lens options into the frame price, i.e…scratch resistant…etc. Most places will charge extra for each lens feature.

I can honestly say that ‘I am a Warby Parker Customer for Life’ haha.

Thank you so much for the wonderful experience in Deerfield, y’all deserve raises and are...